Rhiannon Hanson
Summary
Dynamic retail and food service leader with a proven track record in shift leadership, supporting store operations, and delivering exceptional guest service in fast-paced environments. Expertise includes enforcing food safety standards and Active Managerial Control while overseeing merchandising, inventory control, ordering, and cash handling in compliance with company policies and safety regulations. Recognized for training and supporting associates, improving operational efficiency, resolving guest concerns, and driving sales growth through strategic guest engagement and promotional execution.
Overview
2026
2026
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
2024 - Current
- Managed inventory, ordering, and stock rotation, minimizing waste, securing a $1,000 same-day catering order, and increasing loyalty sign-ups by 58%.
- Supported team performance in the absence of management, coaching associates on efficiency and food safety, achieving smooth shifts, passing health inspections, and a 92/100 secret shopper score.
- Oversaw daily and monthly operations, including WAR reports, order reconciliation, end-of-month inventory, and staff scheduling, ensuring accurate records and efficient workflow.
Entrepreneur
Open4bismuth
2022 - 2025
- Increased annual revenue from $3,000 to $11,000 through strategic merchandising, inventory management, ordering accuracy, and guest-focused sales execution.
- Grew TikTok following from 3,000 to 14,000 in one month, driving promotional reach, guest engagement, and measurable sales growth.
- Managed cash handling, financial records, vendor relationships, and inventory preparation with full compliance and accountability.
Kitchen Manager
Graze
2017 - 2023
- Supervised and trained teams of 10+, improving workflow and reducing labor costs by 12% while maintaining high performance.
- Enforced food safety standards and Active Managerial Control, ensuring consistent health inspection success with zero major violations.
- Managed inventory, ordering, and stock rotation, minimizing waste and boosting catering sales by 25% through customer and business relationships.
Education
College Coursework Toward Associate Degree -
Columbia Basin College
Kailua-Kona, HICollege Coursework Toward Associate Degree -
Columbia Basin College
Pasco, WASkills
- Store operations management
- Team Training & Development
- Guest Service & Issue Resolution
- Food Safety & Compliance Management
- Inventory Control & Ordering
- Merchandising & Stock Rotation
- Staff Scheduling & Labor Efficiency
- Cash Handling & Sales Reporting
Timeline
Crew Member
Jersey Mike's Subs
2024 - Current
Entrepreneur
Open4bismuth
2022 - 2025
Kitchen Manager
Graze
2017 - 2023
College Coursework Toward Associate Degree -
Columbia Basin College
College Coursework Toward Associate Degree -
Columbia Basin College