Rhiannon Hubbell
Olathe,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Hybrid In-shop and Delivery Driver
Pickleman's
04.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained orderly and clean work areas for maximum productivity.
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Helped managers with daily checklists and last-minute requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Conducted demonstrations to highlight features and benefits of products.
Crew Lead
AMC Theatres
11.2022 - 04.2023
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Established and enforced policies and procedures to maintain high standards of work.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
- Analyzed customer feedback to identify areas for improvement in service delivery.
Waitress
Jose Peppers
01.2022 - 08.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Education
High School Diploma -
Olathe South Sr High School
Olathe, KS05.2023
Skills
- Database Management
- Attention to Detail
- Inventory and Stocking
- Persuasion
- Operations Analysis
- Sales Strategy Development
- Teamwork and Collaboration
- Customer Response
- Client Relationship Management
- Time Management
Certification
- Competency in Business Law
- Competency in Financial Literacy
Timeline
Hybrid In-shop and Delivery Driver
Pickleman's
04.2023 - Current
Crew Lead
AMC Theatres
11.2022 - 04.2023
Waitress
Jose Peppers
01.2022 - 08.2022
High School Diploma -
Olathe South Sr High School