Rhiannon Jerz
Ventura,CA
Summary
Versatile professional with experience in customer service, reception, and event coordination. Skilled at managing schedules, handling client inquiries, and maintaining accurate records, while supporting smooth daily operations. Recognized for clear communication, organizational ability, and building positive relationships in fast-paced environments. Brings strong problem-solving skills, adaptability, and a detail-oriented approach to every role.
Overview
9
9
years of professional experience
Work History
Server
Wood Ranch BBQ
Ventura, California
03.2021 - Current
- Provided exceptional customer service in a dynamic dining environment.
- Took customer orders accurately and efficiently through point-of-sale system.
- Managed large parties while coordinating effectively with kitchen and bar staff.
- Responded swiftly to customer inquiries, resolving minor issues promptly.
- Maintained cleanliness and organization of dining area and tables.
- Adapted quickly to specialized requirements, and ensured accuracy when managing individualized needs.
Veterinary Receptionist
Sierra Veterinary Clinic
Canyon Country, California
08.2020 - 03.2021
- Managed patient check-ins and scheduled appointments efficiently.
- Assisted veterinarians with clerical tasks such as scheduling appointments and maintaining patient files.
- Maintained confidential medical records for all patients.
- Processed payments and handled billing inquiries with professionalism.
- Assisted the veterinarian with client communication and medical inquiries.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
Assistant Event Coordinator
MB2 Raceway
Sylmar, California
10.2016 - 03.2020
- Assisted in planning event timelines, prioritizing tasks for efficient execution.
- Coordinate events for clients, with a strong knowledge of client expectations through location meetings and tours with clients.
- Thrived in fast-paced call center atmosphere handling numerous inquiries
- Assess staffing demands for all events, considering client specifications, venue size, and attendance expectations; distribute event duties to staff as appropriate.
- Greeted guests upon arrival at the event venue and provided them with necessary information.
- Manage and follow up on all event inquiries
- Executed events from the private to corporate level, ranging in size from 10 to 200 guests.
Skills
- Communication and customer service
- Organization and multitasking
- Time management
- Attention to detail
- Effective communication
- Cleanliness standards
- Conflict resolution
- Adaptability
Timeline
Server
Wood Ranch BBQ
03.2021 - Current
Veterinary Receptionist
Sierra Veterinary Clinic
08.2020 - 03.2021
Assistant Event Coordinator
MB2 Raceway
10.2016 - 03.2020
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