Summary
Work History
Education
Skills
Quote
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Rhiannon M. Gonzalez

Tampa,Florida

Summary

Conscientious and compassionate human resources professional with twenty-five years of comprehensive experience in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Reliable Group Facilitator known for being a capable, well-trained professional. A compassionate leader and team-driven employee with undeniable interpersonal skills. Pursuing a new role where hard work and dedication will be highly valued. (TS-SCI)

Work History

HUMAN RESOURCES SPECIALIST

U.S. Army Active Duty
02.2022 - Current
  • Established and maintained trusted relationships around organization to optimize business and employee experience
  • Identified opportunities to improve HR programs and proposed solutions to increase efficiencies
  • Provided essential support to address individual HR needs of employees.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Developed and coordinated employee training programs to improve productivity and performance.

HUMAN RESOURCES MANAGER

U.S. Army Active Duty
06.2021 - 02.2022
  • Motivated employees through special events, incentive programs, and constructive feedback for the 1-214th General Support Aviation Battalion comprised of six companies with over 400 personnel
  • Reviewed and consolidated reports, statistics, and applications
  • Supervised the processing and tracking of all personnel actions, awards, performance reviews, promotions, and absences
  • Directed and supervised professional development, health, welfare, morale, and discipline of three Soldiers and three NCOs
  • Coached subordinates to cross-train and learn HR operations which resulted in one NCO and two junior Soldier promotions
  • Earned commendable ratings of 100% and laudatory comments from the evaluators during the Organizational Inspection Program (OIP)
  • Led over 150 administrative updates for HR Metrics deficiencies which resulted in improving metrics from 5% to 1% compliance
  • Established policies and procedure improving the efficiency of Meal Entitlement Code (MEC) is written to the Soldier's Common Access Card (CAC) from 43% to 93%.

INSTRUCTOR-SMALL GROUP LEADER

U.S. Army Active Duty
10.2019 - 05.2021
  • Served as a Small Group Leader responsible for training Human Resources Senior Noncommissioned Officers (NCOs) in over 480 hours of instruction consisting of technical tasks, troop leading procedures, physical readiness training, training management, leadership, and common leader combat skills
  • Used leadership assessments and developmental program to foster and encourage leadership growth for 113 NCOs
  • Acted as a mentor for students-NCOs during and after classroom instruction and maintained accurate student-NCO files
  • Responsible for accountability and maintenance of over $100,000 worth of equipment
  • Possessed outstanding instructor qualities and earned the coveted Basic Army Instructor Badge
  • Established an environment of respect and attentive leadership which resulted in zero policy violations or student dismissals
  • Mentored and prepared two new incoming SGLs to successfully pass Instructor certification
  • Graduated the HR Plans & OPS course which enhanced her ability to be a force multiplier within the Adjutant General (AG) Corps
  • Conducted Physical Readiness Training (PRT) demonstrations for over 300 NCOs which created a daily opportunity to build the strength, power, speed, and agility required to help Soldiers meet their mission
  • Fostered an energizing and enjoyable learning environment that encouraged top tier performance from her student NCOs
  • Completed 20 hours for volunteer events with 69 students in Columbia, SC which exemplified selfless service to the local community.

SENIOR DRILL SERGEANT

U.S. Army Active Duty
06.2016 - 10.2019
  • Senior Drill Sergeant for the Army’s largest Reception Holding Unit (RHU) directly responsible for the out processing and synchronization of over 23 interdependent agencies
  • Supervised the shipping mission and ensured the non-trainers were separated in a timely manner while being responsible for the welfare and mentoring of 4,823 non-trainers annually from 54 Basic Combat Training (BCT) companies during the separation process
  • Performed duties as a Drill Sergeant in a BCT consisting of up to 60 Initial Entry Training (IET) Soldiers each 10 week cycle which transformed civilians into competent and confident Soldiers
  • Assisted in the accountability and maintenance of over $205,000 worth of equipment
  • Executed a survey to report results of reasons for separation to Center for Initial Military Training (CIMT) which provided critical feedback for 52% of BCT
  • Used her experience as a Master Resilience Trainer (MRT) and coached more than 2,600 non-trainers on how to cope with the stresses of life
  • Maximized the developmental opportunities for non-trainees to prepare for their transition to civilian life
  • Developed a standardized layout for Company Standard Operating Procedures (SOPs) which resulted in decreased deficiencies during the separation process
  • Adapted and executed a company safety program that resulted in zero workplace injuries during tenure
  • Operationalized skills as a Level II MRT and maximized the full potential and communication skills for over 200 Soldiers
  • Attained 96% graduation rate over three cycles and 100% pass rate on end of phase testing
  • Imparted knowledge as an MRT to increase the morale and productivity of over 180 Soldiers during three cycles.

MASTER RESILIENCE TRAINING (MRT) FACILITATOR

U.S. Army Active Duty
03.2015 - 04.2016
  • Provided training to all branches of the Armed Forces, DOD Civilians and government contractors
  • Trained and facilitated resilience competencies, fundamentals and skills for 15 Level 1 and 4 Level 2 classes annually, totaling over 980 students
  • Maintained serviceability of all MRTC equipment, resources and a building valued at over $1.25 million
  • Displayed confidence and enthusiasm around coworkers and was an assertive leader who can be counted on to go the distance
  • Exemplified mental toughness in a constantly changing environment and inspired peers and leaders within the organization
  • Accomplished the mission and maintained a positive attitude despite irregular and extended hours
  • Demonstrated the patience and ability to articulate clearly and ensured all students understood the training objectives
  • Inspired and challenged students on resiliency and received the highest ratings on course evaluations by Senior Cadre members
  • Directly contributed to the personal and professional growth for over 480 MRT students in accordance with (IAW) the Army Chief of Staff’s directive.
  • Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management

Education

Bachelor of Science - Business Administration

Columbia Southern University
2018

Skills

  • Personnel Management
  • Training and Development
  • Organizational Policies
  • File and Records Management
  • Mentoring
  • Complex Problem-Solving
  • Personnel Information Systems
  • Equal Opportunities Facilitation
  • Critical Thinking
  • Human Resources Operations
  • Communication
  • Training and Development

Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

HUMAN RESOURCES SPECIALIST

U.S. Army Active Duty
02.2022 - Current

HUMAN RESOURCES MANAGER

U.S. Army Active Duty
06.2021 - 02.2022

INSTRUCTOR-SMALL GROUP LEADER

U.S. Army Active Duty
10.2019 - 05.2021

SENIOR DRILL SERGEANT

U.S. Army Active Duty
06.2016 - 10.2019

MASTER RESILIENCE TRAINING (MRT) FACILITATOR

U.S. Army Active Duty
03.2015 - 04.2016

Bachelor of Science - Business Administration

Columbia Southern University

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Rhiannon M. Gonzalez