Rhiannon Nutt

Managed staff, optimizing workforce efficiency during peak hours.

• Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
• Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
• Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
• Coordinated with other departments to ensure seamless workflow across all areas of the store operation.
• Led by example, demonstrating strong work ethic and commitment to excellence.
• Answer customer questions, help locate items, and provide recommendations.
• Ensure front end team members are motivated and productive.
• Promote the importance of creating an outstanding customer experience to the team.
• Lead and supervise front end team members. Train team members to perform allocated roles.
• Oversee day-to-day operations in the front end department of the store.
• Maintain a clean, tidy business, ensuring that signage and displays are attractive.

• Managed daily office operations, ensuring efficiency and organization within welding shop environment.
• Developed and implemented filing systems, improving document retrieval and storage processes.
• Oversaw inventory management, tracking supplies to maintain adequate stock levels for seamless operations.
• Invoicing, Billing, all contracts and Bids for multi-million dollar purchases. Maintained MSHA/OSHA permits licenses and fees.
• Vehicle maintenance records.
• Payroll

• Facilitated smooth office operations by managing schedules and coordinating meetings.
• Developed and maintained filing systems to enhance document retrieval efficiency.
• Prepared correspondence and reports, ensuring accuracy and timely delivery.
• Assisted in onboarding new staff, providing training on office procedures and systems.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

• Led team with effective resource management and scheduling.
• Streamlined inventory processes, reducing discrepancies and improving overall stock accuracy
• Implemented visual merchandising strategies, elevating store presentation and driving sales growth.
• Daily banking and Payroll duties.
• Maintained customer service while scheduling deliveries and positivity with vendors.