Rhiannon O'Toole
Appleton,WI
Summary
Detail-oriented, dedicated worker, quick learner. Adept at building and maintaining positive relationships coworkers. Have taken several Criminal justice, psychology, and legal studies courses.
Overview
8
8
years of professional experience
Work History
911 Telecommunicator
Outagamie Sheriff's Office
Appleton, WI
09.2024 - 05.2025
- Documented all relevant details from each call in computer-aided dispatch system.
- Participated in training sessions related to new technologies used in Emergency Dispatching.
- Prioritized multiple simultaneous calls based on severity of incident reported by caller.
- Stayed organized with notes and paperwork.
- Maintained confidential records.
- Ability to maintain attendance.
Distribution Center Associate
Menards
Eau Claire, WI
03.2022 - 05.2023
- Picked orders, scanned products and packed boxes.
- Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated storage sites.
- Processed and restocked returns.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
Sales Consultant
Men's Wearhouse
Eau Claire, Wisconsin
10.2021 - 04.2022
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
- Fit men for weddings and business occasions.
Waitress
Blue Opus
Green Bay, Wisconsin
09.2017 - 02.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
Bachelor of Arts - Criminal Justice
University of Wisconsin - Eau Claire
Eau Claire, WI12.2023
High School Diploma -
Notre Dame De La Bai Academy
Green Bay, WI05.2020
Skills
- Motivated Team Player
- Customer and Call Response
- Organization and Categorization
- Attention to Detail
- Data Entry
- Problem Solving
- Quick Learner
- Honesty and Integrity
Timeline
911 Telecommunicator
Outagamie Sheriff's Office
09.2024 - 05.2025
Distribution Center Associate
Menards
03.2022 - 05.2023
Sales Consultant
Men's Wearhouse
10.2021 - 04.2022
Waitress
Blue Opus
09.2017 - 02.2018
Bachelor of Arts - Criminal Justice
University of Wisconsin - Eau Claire
High School Diploma -
Notre Dame De La Bai Academy
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