Rhiannon Reid
Rock Springs
Summary
Dynamic administrative professional with extensive experience. Proven track record in enhancing productivity through exceptional customer service and efficient data management. Skilled in processing insurance claims and optimizing office workflows, ensuring accuracy and confidentiality in all tasks. Strong communicator dedicated to improving client relations.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Steed Metals
04.2023 - Current
- Worked with costumers and vendors to stream line productivity.
- Take inventory of supplies and order when needed.
- Answer phones.
- Keep records and run reports of material coming in and out.
- Manage employee tasks when manager is out of office.
Insurance Biller/Medical Receptionist
Southwest Pain Management
06.2018 - Current
- Processed insurance claims with precision, ensuring accurate billing for patient services.
- Implemented workflow improvements that enhanced overall billing efficiency and accuracy.
- Worked in office answering phone, checking in patients, and rescheduling for next visit.
Prior Authorization Specialist/Laboratory Technician
Emery Medical Center
06.2014 - 05.2018
- Worked with providers and insurance companies to obtain prior authorizations for medications and procedures.
- Gathered and submitted medical records when requested by insurance companies.
- Performed blood draws as ordered by providers.
- Collected samples for testing or drug screens as needed.
Medical Receptionist
Emery Medical Center
2011 - 2014
- Managed patient scheduling and appointment confirmations to optimize office efficiency.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
Education
High School Diploma -
Emery High School
Castle Dale, UT05-2008
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Customer and client relations
Timeline
Administrative Assistant
Steed Metals
04.2023 - Current
Insurance Biller/Medical Receptionist
Southwest Pain Management
06.2018 - Current
Prior Authorization Specialist/Laboratory Technician
Emery Medical Center
06.2014 - 05.2018
Medical Receptionist
Emery Medical Center
2011 - 2014
High School Diploma -
Emery High School