Rhiannon Valijalali
Dallas,TX
Summary
Results-driven professional with a proven track record in fostering and enhancing dealer relationships, resulting in significant sales growth and regional market expansion. Skilled in developing and executing strategic sales plans, consistently surpassing targets, and driving revenue growth in competitive markets. Expert at cultivating and maintaining strong dealer networks, utilizing a consultative approach to understand and meet dealer needs. Proficient in market analysis and trend identification, enabling tailored sales strategies that resonate with diverse client bases. Accomplished in leading and mentoring sales teams, fostering a culture of excellence and continuous improvement. Adept at negotiating and closing deals, with a keen focus on maximizing profitability and stakeholder satisfaction. Experienced in leveraging CRM tools and data-driven insights to enhance sales processes and customer engagement. Demonstrated ability to adapt to evolving market conditions, ensuring sustained business growth and a strong competitive position. Additionally, experienced in conducting classroom training for new Finance Managers as well as planning and coordinating monthly and annual company events.
Overview
12
12
years of professional experience
Work History
F&I Development Trainer
Berkshire Hathaway Automotive
05.2024 - Current
- Collaborated with management to develop customized training materials for various departments and job roles.
- Facilitated workshops focused on leadership development, conflict resolution, communication skills, and team building.
- Developed comprehensive competency models for key positions, ensuring alignment between job requirements and training content.
- Enhanced employee performance by designing and delivering engaging training programs tailored to specific needs.
- Improved overall employee satisfaction by providing regular opportunities for professional growth and development.
- Served as an internal consultant to managers seeking advice on employee skill development or performance improvement strategies.
- Designed interactive e-learning modules accessible from multiple devices, allowing employees to learn at their own pace outside of traditional classroom settings.
- Established a culture of continuous learning by promoting ongoing professional development opportunities within the organization.
- Conducted regular evaluations of training programs, making adjustments as needed to maintain relevance and effectiveness.
- Trained and mentored Number new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Facilitated virtual, in-person and blended learning sessions.
- Planned and coordinated annual F&I conference, as well as monthly F&I academy training classes
Operations Performance Manager
Dealertrack
05.2022 - Current
- Oversee a territory comprising 200 Premier Dealer Accounts in the DFW market, ensuring optimal management and strategic growth
- Lead comprehensive training sessions for dealer partners on Digital Contracting for both retail and lease contracts, Compliance products, and platform functionality
- Surpassed monthly sales quotas, demonstrating outstanding sales proficiency and effective relationship management
- Consistently outperformed monthly objectives and earned the title of Most Valuable Player (MVP) in June
- Elevated operational efficiency and client satisfaction by implementing new products and features for both existing and new dealer clients
Finance Manager
AutoNation Chrysler Dodge Jeep Ram
10.2020 - 05.2021
- Developed short-term and long-term financial plans that align with the company's overall business strategy
- Managed company's cash flow to ensure sufficient funds for operational expenses and investments
- Identified and mitigated financial risks by devising and executing risk management policies and procedures
- Executed financial transactions with full adherence to state and federal regulations, achieving 100% compliance
- Surpassed departmental objectives through exceptional performance
- Attained one of the top positions in Profit per Vehicle Retail (PVR) rankings among finance managers within AutoNation
- Identified customer financial requirements through a detailed consultative approach, collaborating effectively with various lending entities
Dealer Client Experience Manager
CU Direct Connect/ CU Direct Lending
02.2017 - 09.2020
- Formulated strategies to enhance overall experience and satisfaction of dealership clients, focusing on service quality, responsiveness, and personalized engagement
- Analyzed client feedback, market trends, and dealership performance data to identify areas for improvement and implemented targeted initiatives
- Achieved top producer status in Texas, generating the highest year-over-year net revenues in the Texas market
- Consistently surpassed monthly sales volume targets in the Dallas market
- Worked in partnership with the credit team to attain the highest application count over a three-year period
- Successfully implemented vertical integration across all dealerships in the territory, leading to enhanced business leverage and increased sales volumes
Dealer Development Representative
Prestige Financial
03.2016 - 02.2017
- Established and expanded dealership networks by identifying and recruiting new dealers, focusing on strategic market areas
- Fostered strong relationships with existing dealers by offering regular support and guidance to enhance operational efficiency and sales performance
- Analyzed regional market trends and dealer performance data to develop targeted strategies for dealer growth and market penetration
- Achieved a monthly volume of 120 contracts while managing a portfolio of 70 accounts
- Delivered comprehensive training on program updates to new dealers
- Elevated the count of newly signed dealers in the territory from 38 to 70
- Amplified territory volume by 110% year-over-year
Sales Manager
CRB Auto
08.2015 - 03.2016
- Led and motivated sales team to achieve and surpass sales targets, fostering a high-performance sales culture
- Developed and implemented effective sales strategies and plans in line with business objectives and market demands
- Cultivated strong relationships with key clients and partners, ensuring satisfaction and loyalty while exploring new business opportunities
- Established a new territory, securing 47 dealer partnerships in the first six months
- Achieved market penetration through the use of a consultative sales strategy
- Elevated application volume to exceed 1700 applications per month
- Boosted sales volumes by 36% month-over-month
Dealer Relationship Manager
Chrysler Capital
03.2013 - 08.2015
- Collaborated with dealers to develop and implement business plans and strategies that increased sales and market share
- Monitored dealer performance metrics, providing regular feedback and recommendations for improvement
- Organized and facilitated training and development sessions for dealership staff
- Fostered and sustained relationships with FCA personnel, ensuring strong collaborative ties
- Oversaw several of the country's top-performing dealers, ensuring peak productivity
- Surpassed monthly objectives by increasing both application and funding volumes
- Enhanced territory efficiency by training and advising the dealer base
Education
Green Mountain HS
Lakewood, COSkills
- Strategic Sales Planning
- Dealer Network Development
- Market Analysis Expertise
- Sales Team Leadership
- Stakeholder Relationship Building
- Customer Engagement Techniques
- Adaptive Strategy Implementation
- Data-Driven Decision Making
- Revenue Growth Strategies
- Relationship Management
Accomplishments
- Significantly expanded the portfolio by adding a substantial number of new dealer partners.
- Set a new market record by raising the application goal to the highest level ever achieved in the market's history.
- Consistently sustained and enhanced application goals, reaching new heights never before seen in the market.
- Maintained outstanding sales and per-vehicle-retailed (PVR) figures.
Timeline
F&I Development Trainer
Berkshire Hathaway Automotive
05.2024 - Current
Operations Performance Manager
Dealertrack
05.2022 - Current
Finance Manager
AutoNation Chrysler Dodge Jeep Ram
10.2020 - 05.2021
Dealer Client Experience Manager
CU Direct Connect/ CU Direct Lending
02.2017 - 09.2020
Dealer Development Representative
Prestige Financial
03.2016 - 02.2017
Sales Manager
CRB Auto
08.2015 - 03.2016
Dealer Relationship Manager
Chrysler Capital
03.2013 - 08.2015
Green Mountain HS
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