Rhiannon Weilmunster
Lacey
Summary
Dynamic and detail-oriented Account Technician II at the City of Olympia, recognized for enhancing invoice processing efficiency and ensuring compliance. With strong communication skills and exceptional organizational abilities, I excel in document management and customer service, consistently delivering accurate financial reports and supporting audits with precision.
Overview
16
16
years of professional experience
Work History
Account Technician II- Accounts Payable Department
City of Olympia
Olympia
10.2022 - Current
- Handled accounts payable and receivable transactions efficiently, including invoice management.
- Collaborated with team members to enhance efficiency in invoice processing.
- Maintained high accuracy in timely invoice processing while ensuring compliance.
- Conducted reviews of purchase documents and receipts for statement reconciliation.
- Validated vendor statements for data accuracy and completeness.
- Processed 1099 tax documents at year-end to meet regulatory requirements.
- Supported internal and external audits by providing necessary documentation.
- Reviewed documentation to ensure appropriate coding, correcting errors as needed.
- Prepared weekly expenditure reports for the City Council.
Account Technician I- Utilities Department
City of Olympia
Olympia
03.2017 - 10.2022
- Managed customer service support through phone and email concerning utility billing and property-related questions.
- Redirected inquiries outside personal responsibility to correct city departments.
- Created comprehensive bank reports for all drafts and online payments ahead of daily deposit tasks.
- Handled receipt processing for various payments made to City of Olympia, including utilities and parking meter collections.
- Conducted leak research on accounts and prepared follow-up communication with customers.
- Functioned as interim point of contact for City of Olympia’s Business and Occupation Taxes and Business Licensing.
Customer Service Representative-Front Counter
Pacific Disposal
02.2013 - 03.2017
- Supported Office Manager by completing projects and tasks within deadlines.
- Assisted vendors and walk-in customers with billing inquiries, payments, and account concerns.
- Generated daily reports on account status while adhering to company resolution policies.
- Received and distributed postal mail and delivery packages efficiently.
- Entered data into spreadsheets and maintained organized filing systems for drivers’ paperwork.
- Processed customer correspondence via mail and email, responding on the same business day.
- Created documents and informational letters regarding accounts, payments, and office policies.
Teller
Armed Forces Bank
07.2009 - 04.2011
- Handled large volumes of company and customer funds daily, maintaining high accuracy levels.
- Supported customers in completing financial transactions seamlessly.
- Delivered comprehensive training to new employees on company operations and technical systems.
Education
Associates Degree - Office Administration, Medical Transcription
Shasta College
Redding, CA05.2007
High School Diploma - general studies
Red Bluff High School
Red Bluff, CA05.2004
Skills
- Communication skills
- Team collaboration
- Organizational abilities
- Multitasking proficiency
- Reliability
- Document management
- Computer proficiency
- Customer service excellence
- Office procedures knowledge
- Policy compliance
Timeline
Account Technician II- Accounts Payable Department
City of Olympia
10.2022 - Current
Account Technician I- Utilities Department
City of Olympia
03.2017 - 10.2022
Customer Service Representative-Front Counter
Pacific Disposal
02.2013 - 03.2017
Teller
Armed Forces Bank
07.2009 - 04.2011
Associates Degree - Office Administration, Medical Transcription
Shasta College
High School Diploma - general studies
Red Bluff High School