Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhmad Douglas

Memphis,Tennessee

Summary

Increase organizational operation efficiency. Retain strong leadership and interpersonal skills. Advance strategic plans and sales objectives set forth by management. Develop policies to keep organization's budget low including operations, maintenance and labor costs.

Overview

12
12
years of professional experience

Work History

RECRUITMENT & ONBOARDING MANAGER

Expeditors Logistics Solutions
West Memphis, AR
03.2021 - Current
  • Developing new procedures for recruiting (e.g. application, onboarding processes) and also improving the current practices.

• Supervising the recruiting department and reporting on performance

• Implementing new methods for sourcing candidates.

• Participating in career events and job fairs for the purpose of networking with potential candidates.

• Coordinating with management for forecasting the future staffing needs.

• Staying aware of all labor regulations and informing Management and Recruiters on the changes in legislation.

• Providing new hires with manuals, guidelines, and passwords, as needed.

• Detailing all new hires' initial tasks and answering any queries.

• Ensuring new hires have the necessary technical assistance to set up their hardware and software.

• Gathering and filing all paperwork related to new hires, including contracts and non-disclosure agreements.

OPERATIONS MANAGER

NAOS Staffing
Memphis, TN
11.2020 - 02.2021
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
  • Oversaw bin fulfillment services, manufacturing and case picking for supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Managed and allocated staff and material resources to meet production goals.
  • Maximized productivity and management systems by establishing specific goals and managing operations.
  • Organized preventive maintenance to reduce downtime and line shutdown or production delays.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.

ASSISTANT OPERATIONS MANAGER

Bda Inc.
Memphis, TN
03.2019 - 10.2020
  • Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Enhanced employee management by developing schedules, tracking time and administering payroll.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Developed productive, profitable and achievement-oriented working environments for employees.

OPERATIONS MANAGER

ContainerPort Group
Memphis, TN
02.2016 - 03.2019
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Optimized returns and investments by effectively managing and directing distribution operations.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Managed and allocated staff and material resources to meet production goals.
  • Formulated processes that enabled team to improve assistance to support groups, resulting in reduction of down time and financial loss.

OPERATIONS MANAGER

CENTRAL TRANSPORT
Memphis, TN
08.2013 - 01.2016
  • Scheduling and interviewing drivers and office administrators.
  • Dispatching 15 plus LTL drivers thru out the city of Memphis, TN and the surrounding tri-state areas.
  • Scheduled pickups and deliveries, Running hourly reports on 70 plus drivers ensuring all driver are arriving/ departing on time.
  • Conduct a weekly meeting on performance, safety, and day to day concerns of the drivers and management.
  • Ensuring facility Key Performance Indicator (KPI) goals are met and/ or exceeded daily.
  • Manage inbound/ outbound freight flow.
  • Maintain a safe work environment compliant with state and federal DOT/ OSHA standards and regulations.
  • Ensure all imported and exported freight has proper documentation and in compliant with U.S. CBP.
  • Filing all drivers weekly logs and customer BOLS.

OPERATIONS MANAGER

New Breed Logistics
Memphis, TN
02.2010 - 07.2013
  • Generating inventory reports such as on hand, negative balance with follow up research for corrections.
  • Track movements of material through the plant, also reports of gains, losses, and aging inventory with direct cost according to unit cost per item.
  • Conduct a daily and weekly reports for management Conducting daily supervisor and start-up meetings with 40 plus permanent, seasonal and temporary employees reporting to the department.
  • Conduct daily and 5S safety audits.
  • Maintain and monitored employees time and attendance in Kronos.

Education

Bachelor of Science - Information Technology in Electronics

ITT Technical Institute
Cordova, TN
03.2014

Skills

  • Employment Data Tracking
  • Negotiation
  • In-Person and Telephone Interviewing
  • New Hire Onboarding
  • Recruitment Management
  • Contract Negotiation
  • Project Management
  • Staffing Agency Coordination
  • Strategic Planning
  • Equal Employment Opportunity (EEO)
  • Retention Program Development
  • McLeod Database
  • XRS Electronic logging system
  • Kronos time systems
  • Safety Management
  • Supply Chain Management

Timeline

RECRUITMENT & ONBOARDING MANAGER

Expeditors Logistics Solutions
03.2021 - Current

OPERATIONS MANAGER

NAOS Staffing
11.2020 - 02.2021

ASSISTANT OPERATIONS MANAGER

Bda Inc.
03.2019 - 10.2020

OPERATIONS MANAGER

ContainerPort Group
02.2016 - 03.2019

OPERATIONS MANAGER

CENTRAL TRANSPORT
08.2013 - 01.2016

OPERATIONS MANAGER

New Breed Logistics
02.2010 - 07.2013

Bachelor of Science - Information Technology in Electronics

ITT Technical Institute
Rhmad Douglas