Rhnea Baker

Responsible for adding value in providing daily back office services for our client and teams. Provide reprographics (copy) and mail services in both physical and digital environments, with support for services in reception coverage focusing on hospitality concierge, service and other tasks as needed. Excellent verbal communication skills, including professional telephone and email etiquette

Attention to detail with exceptional organizational skills.

Process incoming and outgoing mail and deliver packages. Operate high speed copiers, digital printing, offset printing, bindery. and email monitoring.

Provide hospitality and reception coverage.

Set up conference rooms and provide audiovisual equipment.

Supervision of the mailroom team including daily interactions, provideed after hour and weekend support, assist the manager with client inquiries.

Ensure the team receives scheduled lunches and breaks. Train new staff on all reprographic and mailroom responsibilities. Monitor emails and addresse any day to day issues that occurred.

Receive, log all USPS mail for scanning, assist clients with pull request, pick up and drop off packages and reroute misdirected mail.

Maintain office equipment, order and restock supplies daily,create cover sheets and

Provide reception coverage and hospitality set up.

Maintain a service log of all work received using a data retrieval system.

Process high volumes of scanning and printing.

Prepare interoffice mail as well as offsite mailings. Prep and scan application files, claims, handle time sensitive documents and deliver mail to designated drop off areas and offices.