Rhoan Hepburn

Order Picker/Deepreach Operator

Western Logistics

08.2020 - 01.2024

My tasks included picking and packing wines by order for distribution locally and nationally
Collaborated with team members to ensure timely completion of orders during peak demand periods.
Excellent communication skills, both verbal and written.
Reduced order processing time with the use of RF scanning equipment and inventory management software.
Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Performed proper lifting and handling techniques to maintain safe working environment.
Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
Built pallets and positioned orders on loading dock to safely pile and ship goods.
Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
Increased productivity by operating various material handling equipment such as pallet jacks, forklifts, and reach trucks when necessary.