Summary
Overview
Work History
Education
Skills
Timeline
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Rhoda Kirk

New York City

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

40
40
years of professional experience

Work History

Police Administrative Aide

New York City Police Department
03.2018 - Current
  • Entered information from crime reports into police department's database using [Software].
  • Types reports, forms, memos and list routine clerical task
  • Updates and synopsize reports
  • Interview customers to assist with problem solving and conflict resolution
  • Provided language translation services during community outreach events thereby fostering trust and positive relationships within diverse communities.
  • Handled incoming calls from the public professionally, providing information or directing callers to appropriate personnel as needed.
  • Observed strict confidentiality guidelines to properly secure information and data.
  • Assisted coworkers and staff members with special tasks on daily basis.

Public Safety Officer

Rochdale Village Public Safety Department
01.2008 - 03.2018

Controlled stressful situations concerning the public through verbal and non verbal

Prepared and submits written reports to the supervisor daily

First point of contact for outside agencies entering the complex

  • Applied principles of law enforcement and fire protection.
  • Conducted comprehensive risk assessments for events and facilities, implementing appropriate security measures to ensure public safety.
  • Attended public gatherings to maintain order.
  • Enhanced community safety by conducting regular patrols in high-risk areas.
  • Maintained high standards of public safety by enforcing local laws and regulations.
  • Responded to emergency calls efficiently, providing immediate assistance and coordinating with other emergency services.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.

Hospital Police Officer

New York City Health and Hospital Corporation
08.1985 - 05.2008
  • Provided testimony in court proceedings.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Courtesy and Professionalism towards the public
  • Arrest law violations when necessary
  • Responded to emergency calls to provide assistance to citizens in need.
  • Collaborated with hospital staff to create safety protocols, ensuring a secure atmosphere for patients and employees.
  • Wrote Daily incidents report for the Supervisor
  • Controlled stressful situations involing staff, visitors, and patients

Education

Management

SUNY Empire State College
Saratoga Springs, NY
06-2025

Skills

  • Team collaboration
  • Telephone and email etiquette
  • Report creation
  • Proofreading documents
  • Multitasking and time management
  • Customer service
  • Problem-solving
  • Attention to detail
  • Verbal and written communication
  • Data entry
  • Written communication

Timeline

Police Administrative Aide

New York City Police Department
03.2018 - Current

Public Safety Officer

Rochdale Village Public Safety Department
01.2008 - 03.2018

Hospital Police Officer

New York City Health and Hospital Corporation
08.1985 - 05.2008

Management

SUNY Empire State College