RHODA MUTAVE NZEKI
Human Resource Manager
Matuu
Summary
A dedicated Human Resource Management graduate with strong office administration experience. Skilled in documentation, data entry, record keeping, onboarding support, and coordinating daily operations. Adept at preparing reports, maintaining accurate employee files, and supporting HR functions. Known for reliability, professionalism, strong communication, and efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Office Assistant
Jetxin Kenya Company
03.2023 - Current
- Maintain accurate and updated records, including stock documents, attendance, and employee-related files.
- Prepare and send weekly sales, attendance, and stock reports with high accuracy.
- Handle data entry and filing of loan documents and customer onboarding records.
- Support HR functions by communicating staff challenges and needs to the Human Resource Manager.
- Assist in onboarding and guiding walk-in clients, ensuring a positive customer experience.
- Train new front-office staff on onboarding processes and documentation procedures.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
Attache
County Government of Embu
07.2021 - 09.2021
- Accurate record keeping.
- Customer service.
- Recruited over 30 students for attachment opportunities in the County Government.
- Inducted new attaches to improve their understanding of government operations and enhance productivity.
- Receiving and sending letters on behalf of the office.
- Removing files of both retired and deceased people from the filing system to reduce overload.
- Took and filed meeting minutes.
Education
Bachelor of Science - Human Resources Management
Karatina University (Second Class Honors, Upper Division)
Karatina 04.2001 -
High School Diploma -
St Angela's Girls High School (C+)
Kitui 04.2001 -
Skills
- Office administration
- Data entry
- Customer service
- Administrative support
- File maintenance
- Positive attitude
- Clerical support
- Office management
- Invoice processing
- Time management
Timeline
Office Assistant
Jetxin Kenya Company
03.2023 - Current
Attache
County Government of Embu
07.2021 - 09.2021
Bachelor of Science - Human Resources Management
Karatina University (Second Class Honors, Upper Division)
04.2001 -
High School Diploma -
St Angela's Girls High School (C+)
04.2001 -