Rhoda Neema

Crew Member

Carl's Jr

08.2023 - Current

Educated customers on menu items, product ingredients and nutritional values.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Checked expiration dates on all products before serving them to customers.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Performed cashier duties such as taking orders, collecting payments and providing change.
Provided excellent customer service to maintain a positive atmosphere for guests.
Resolved customer complaints in a professional manner.
Informed customers about daily specials in an engaging manner.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Packaged menu items into bags or trays and placed drink orders into carriers.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Wiped down tables and equipment, swept and refilled stock.
Packed fast food products in approved containers, cups, and bags.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Organized and restocked supplies to support operations and team productivity.
Presented orders to guests within anticipated service times.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Scrubbed and polished counters to remove debris and food.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Directed patrons to restrooms and other amenities within facility.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Assembled and served meals according to specific guest requirements.
Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Kept food preparation area, equipment, and utensils clean and sanitary.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Prepared products following restaurant, health, and safety standards and procedures.
Stocked shelves to organize aisles in assigned department.
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Fostered positive team environment by assisting coworkers during rush periods.
Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
Increased customer satisfaction with prompt and accurate order taking.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Brewed coffee and tea and changed out drink station syrups.
Completed milkshakes and ice cream desserts for customers.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Summary

Overview

Work History

Crew Member

Education

High School Diploma -

Skills

Timeline

Crew Member

High School Diploma -

Similar Profiles

Laker CookLaker Cook

Bryant BodnovitsBryant Bodnovits

Jacqueline MunozJacqueline Munoz

Victoria RodriguezVictoria Rodriguez

Xin BaiXin Bai