Rhoda Y Anderson
Norcross,GA
Summary
Dynamic Business Analysis Manager at Cox Communications with expertise in data visualization and process improvement. Proven track record in developing automated solutions and dashboards that enhance decision-making. Adept at translating business requirements into actionable insights while fostering collaboration and problem-solving within teams. Skilled in SQL development and data integration for strategic projects.
Overview
22
22
years of professional experience
Work History
Business Analysis Manager
Cox Communications
09.2017 - Current
- Currently serving as a Lead Business Analysis Manager focused on information delivery, implement process improvement and data solutions
- Lead teams in data analysis, data and report development through interactive dashboard creation using Tableau and Power BI
- Collaborate with business owners and contractors to collect business requirements and troubleshoot issues during the review process
- Develop and maintain data solutions for reports to drive weekly and monthly assessment consistently across departments
- Design and development dashboards for visualization of daily performance
- Developed data integration processes for strategic project such as Contour2 and Harmony with external and internal customers
- Provide support to grow communication skills, presence, quickly adapt and share experiences and knowledge with co-workers in formal work settings
- Provide data to outside vendors to support application data efficiencies through ftp process and AWS using Data360 Analytical tool
- Guide and on-board new employees
Infrastructure Engineer III
Cox Communications
10.2013 - 09.2017
- Supported the team and business customer by focusing on data delivery and maintaining solutions provided by the department
- Oversaw development and delivery of multiple projects
- Served as a lead to multiple vendors and employees
- Managed and led third party resources to deliver on multiple projects
- Provided oversight on the design, delivery and implementation
- Created and communicated status reporting on a weekly and monthly basis to the business and overall leadership team
- Served as a developer and team member on critical projects to align with business needs
- Collaborate with business owners and contractors to collect business requirements
- Reviewed development documents to validate the accuracy of changes that were being made to the data warehouse
- Consulted with other developers to solve complex scenarios for missing or incomplete data and other defects identified during the testing process
- Conducted research on strategy and approaches to build better solutions
- Analyzed data to identify trends and discrepancies
- Translated business requirements into workable data solutions to produce ongoing reports using visualization tools
- Shared business and technical knowledge gained within the team in ad hoc meetings and peer code reviews
- Moved data from various sources into one location to provide a more central location (EDW/PODS) and Snowflake
- Developed and maintained data and warehouse standards for future application development
Database Administrator III
Cox Communications
04.2003 - 10.2013
- Provided database and reporting support to various departments across the site and region
- With 21 years of ICOMS experience, was instrumental in analyzing and identifying discrepancies in data to provide the best workable solutions to customers
- Moved the department from a manual intense environment to a more automated environment by using SQL tools
- Automated many manual processes using SQL Server Reporting Services into SharePoint
- Performed analysis on existing dashboard that was deployed in Microsoft Excel and moved those dashboards to a more automated solution
- Designed and built the Southwest Region Senior Team Dashboard utilizing SharePoint
- Managed the team to gather requirements with business users to determine the best platform to present the information based on needs
- Developed and design 20 SharePoint sites and pages for the various subject areas based on existing and newly developed data
- Trained users how to update data and make changes to existing reports
- Presented the new dashboard to the Senior Team and GM
Education
Masters - Management Information System (M/MIS)
University of Phoenix
Las Vegas, NV01.2007
BS - Information System
Grambling State University
Grambling, Louisiana01.1993
Skills
- Data analysis
- Dashboard development
- Business requirements
- Process improvement
- Data integration
- Data visualization
- SQL development
- Data reporting
- Problem solving
- Data visualization tools
Timeline
Business Analysis Manager
Cox Communications
09.2017 - Current
Infrastructure Engineer III
Cox Communications
10.2013 - 09.2017
Database Administrator III
Cox Communications
04.2003 - 10.2013
Masters - Management Information System (M/MIS)
University of Phoenix
BS - Information System
Grambling State University
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