Rhodia Smith
Oxon Hill,MD
Summary
Reliable courier driver committed to safety and operational efficiency. Expertise in package handling, time management, and adherence to traffic regulations, contributing to a consistent record of on-time deliveries and high customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Courier Driver
Roadie, UPS, Amazon Flex, DHL, Fedex
Washington DC, Maryland, Virginia
02.2020 - Current
- Delivered 80 to 120 packages efficiently across diverse routes, ensuring timely arrivals and customer satisfaction.
- Operated delivery vehicles safely, adhering to traffic regulations and company policies.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
Delivery Driver
Uber Eats, Door Dash, Instacart, Postmates
Washington DC, Maryland, Virginia
06.2018 - Current
- Delivered orders promptly, ensuring customer satisfaction and adherence to delivery protocols.
- Navigated efficiently using GPS systems to optimize delivery routes and reduce wait times.
- Communicated effectively with customers regarding order statuses, enhancing service experience.
- Maintained cleanliness and organization of delivery equipment and vehicles for operational efficiency.
Driver
Lyft, Uber
Washington DC, Maryland, Virginia
05.2016 - 06.2018
- Ensured passenger safety through adherence to traffic laws and company policies.
- Delivered exceptional customer service by maintaining professionalism and addressing passenger concerns.
- Navigated efficiently using GPS systems to optimize routes and minimize wait times.
- Monitored vehicle performance and reported maintenance issues promptly to ensure reliability.
- Completed over 4,500 rides with a 4.9 average driving rating.
- Followed all relevant traffic laws and safety regulations.
Education
High School Diploma -
Ashworth College
Norcross, GA01-2008
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Package handling
- Time management
- GPS and route planning
- Package pickup and delivery
- Valid Driver's license
Certification
HIPPA & Bloodborne Pathogens Awareness Training
Adult First Aid & CPR
Certified Forklift Operator & OSHA
Valid Drivers License
Timeline
Courier Driver
Roadie, UPS, Amazon Flex, DHL, Fedex
02.2020 - Current
Delivery Driver
Uber Eats, Door Dash, Instacart, Postmates
06.2018 - Current
Driver
Lyft, Uber
05.2016 - 06.2018
High School Diploma -
Ashworth College