Rhona Amorado, LMSW, JD
Queens,NY
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Health IT Specialist and Website Designer
Freelance: Annalise Baumgardt
New York, NY
01.2022 - Current
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
- Advised client on web site marketing and funnel strategies based on comprehension of SEO and web best practices.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Met with clients to discuss expectations regarding visual presentation, branding and e-commerce functionality.
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Implemented changes and integrated requested elements to streamline business operations.
Health Information Technology Specialist
Freelance: Grace Martinez
New York, NY
03.2020 - Current
- Facilitated best user experience through continuous support and communication of system changes.
- Attended regular client meetings to report project progress and address questions.
- Performed tests of functionality, security and performance of different workstations and devices.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Communicated regularly with customers concerning data exchange and technology integration.
- Researched product and issue resolution tactics to address customer concerns.
Systems Administrator
Long Island Consultation Center
Elmhurst, NY
06.2018 - Current
- Orchestrated integration and communication of Electronic Health Systems upgrades.
- Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Kept software licenses current for computers and mobile devices.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Determined compatibility with various software by developing modification and integration programs.
- Planned and implemented complex internet and intranet applications on multiple platforms.
- Coached and mentored employees and offered constructive feedback for performance improvement.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Made recommendations regarding information technology infrastructure overhauls.
- Performed network security design and integration duties.
Heath IT Specialist and EHR Manager
Freelance: Marlene Small
New York, NY
01.2017 - Current
- Implemented systems and procedures to increase sales.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Maintained up-to-date knowledge of Theranest and performed competitor analysis.
Education
Master of Social Work - Social Work
Stony Brook University, SUNY
Stony Brook, NY05.2018
J.D. - Law
Touro College, Jacob D. Fuchsberg Law Center
Central Islip, NY05.2018
Master of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2008
Skills
- Agile Software Development
- Analytical Thinking
- Back-End and Database Skills
- Design Software: Sketch, Invision, Photoshop
- Content Creation Tools
- Communication and Interpersonal Skills
- Complex Problem Solving
- Time Management and Prioritization
- Website Maintenance
- Creativity and Innovation
- User Research
Websites
Certification
- Licensed Master Social Worker - November 2024
- Certified Systems Administrator, Qualifacts - March 2022
Timeline
Health IT Specialist and Website Designer
Freelance: Annalise Baumgardt
01.2022 - Current
Health Information Technology Specialist
Freelance: Grace Martinez
03.2020 - Current
Systems Administrator
Long Island Consultation Center
06.2018 - Current
Heath IT Specialist and EHR Manager
Freelance: Marlene Small
01.2017 - Current
Master of Social Work - Social Work
Stony Brook University, SUNY
J.D. - Law
Touro College, Jacob D. Fuchsberg Law Center
Master of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
- Licensed Master Social Worker - November 2024
- Certified Systems Administrator, Qualifacts - March 2022
Social Work Experience
- Electronic Health Record Specialist, Long Island Consultation Center, June 2018 - June 2019
- Group Facilitator, EAC Network, April 2018 - April 2022
- Human Resources Intern, Innocence Project, January 2018 - April 2018
- Social Work Intern, Rikers Island/NYC Department of Corrections, August 2017 - May 2018
- Social Work Intern, Victims Information Bureau of Suffolk, September 2015 - May 2016
- Substance Use Counselor, PAC Program of Queens, April 2014 - June 2014
- Intake Coordinator/Case Manager, Long Island Consultation Center, July 2008 - June 2014
- Federal Probation Intern, United States Probation, EDNY, December 2007 - April 2008
Legal Experience
- Academic Success Fellow, Touro Law Center, January 2018 - May 2018
- Legal Intern, Law Department Suffolk County Supreme Court, December 2017 - May 2018
- Legal Intern, Department of Corrections, August 2017 - May 2018
- Legal Intern, Legal Aid Society of Suffolk County, September 2017 - December 2017
- Law Clerk Intern, Hon. Leonard D. Wexler United States District Court, EDNY, May 2017 - August 2017
- Legal Intern, Brooklyn Defender Services, January 2017 - May 2017
- Writing Coach, Touro Law Center, January 2017 - May 2018
- Legal Intern, Urban Justice Center Mental Health Project, August 2016 - December 2016
- Legal Intern, AHRC New York City, May 2015 - August 2015
- Research Assistant to Professor Tracy Norton, Touro Law Center, January 2015 - January 2016
Social Work Experience
- Electronic Health Record Specialist, Long Island Consultation Center, June 2018 - June 2019
- Group Facilitator, EAC Network, April 2018 - April 2022
- Human Resources Intern, Innocence Project, January 2018 - April 2018
- Social Work Intern, Rikers Island/NYC Department of Corrections, August 2017 - May 2018
- Social Work Intern, Victims Information Bureau of Suffolk, September 2015 - May 2016
- Substance Use Counselor, PAC Program of Queens, April 2014 - June 2014
- Intake Coordinator/Case Manager, Long Island Consultation Center, July 2008 - June 2014
- Federal Probation Intern, United States Probation, EDNY, December 2007 - April 2008
Legal Experience
- Academic Success Fellow, Touro Law Center, January 2018 - May 2018
- Legal Intern, Law Department Suffolk County Supreme Court, December 2017 - May 2018
- Legal Intern, Department of Corrections, August 2017 - May 2018
- Legal Intern, Legal Aid Society of Suffolk County, September 2017 - December 2017
- Law Clerk Intern, Hon. Leonard D. Wexler United States District Court, EDNY, May 2017 - August 2017
- Legal Intern, Brooklyn Defender Services, January 2017 - May 2017
- Writing Coach, Touro Law Center, January 2017 - May 2018
- Legal Intern, Urban Justice Center Mental Health Project, August 2016 - December 2016
- Legal Intern, AHRC New York City, May 2015 - August 2015
- Research Assistant to Professor Tracy Norton, Touro Law Center, January 2015 - January 2016
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