Rhona Fernandez
La Puente
Summary
Dynamic and reliable cashier with a proven track record of efficiently handling cash and card transactions, restocking merchandise, and assisting customers in locating products. Exceptional customer service skills are complemented by keen attention to detail and strong listening abilities. Committed to maintaining clean, organized, and professional workspaces while delivering unmatched focus. Known for a friendly demeanor and the ability to multitask effectively in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier
Smart And Final
12.2025 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed over 50 customer transactions per day
Volunteer
Baldwin Park Animal Care Center
08.2023 - 05.2025
- Assisted with special events and programs.
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Collaborated with shelter staff to develop new initiatives to improve animals' quality of life.
- Assisted with adoption process by providing information about animals to potential adopters.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Student Worker
Old Navy
03.2025 - 04.2025
- Used strong interpersonal communication skills to convey information to others.
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
Covina High School
Covina, CA06.2025
Skills
- Returns processing
- Drawer balancing
- Product restocking
- Data entry
- Credit and cash transactions
- Cash register operation
- Liquor regulations, compliance, ID verification
- Basic math
- Cash handling
- Cleaning and sanitizing
- Refunds and exchanges
- Proficient in bilingual communication
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Cashier
Smart And Final
12.2025 - Current
Student Worker
Old Navy
03.2025 - 04.2025
Volunteer
Baldwin Park Animal Care Center
08.2023 - 05.2025
High School Diploma -
Covina High School