Rhonda Adams
Yazoo City,MS
Summary
Proven track record in enhancing operational efficiency and team safety, notably at Amazon. Mastered warehouse operations, including packing efficiency and shipment processing, while excelling in teamwork and collaboration. Achieved significant improvements in product quality and customer satisfaction through adept problem-solving and technical skills. Resourceful Amazon Associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
9
9
years of professional experience
Work History
FC Associate
Amazon
Madison, MS
08.2022 - Current
- Followed procedures at all times for personal and team safety.
- Scan product, place it in a machine, which the paper is cut to the right size, and seals around the product.
- Receive and store inventory, prepare and pack customer orders, load boxes for shipment, use scanners to read bar codes, troubleshoot problems, and ensure product quality.
- Responsible for correcting orders that have issues, such as missing or damaged items.
Lead Key Holder
Dollar General Store
Gluckstadt , Ms
04.2015 - 08.2022
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
- Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
Technician
Nissan North America, Inc.
Canton, Ms
09.2020 - 07.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Education
All
Yazoo City High
Yazoo City, MS05.2021
Associate - Criminal Justice
Virginia College
Jackson08.2010
Skills
- Warehouse Safety
- Packing Efficiency
- Loading and unloading
- Order Picking
- Quick Learner
- Heavy Lifting
- Product Merchandising
- Goal Setting and Prioritization
- Data Processing
- Production line operations
- Shipment Processing
- Warehouse Operations
- Safety processes and procedures
- Teamwork and Collaboration
- Microsoft Office
- Excel, PowerPoint, and Word
Additional Information
Trained as a Learning Ambassador
Have worked in various positions within the
Fulfillment Center.
Timeline
FC Associate
Amazon
08.2022 - Current
Technician
Nissan North America, Inc.
09.2020 - 07.2022
Lead Key Holder
Dollar General Store
04.2015 - 08.2022
All
Yazoo City High
Associate - Criminal Justice
Virginia College