Rhonda Akins
Bessemer,AL
Summary
Detail-oriented administrative professional with extensive experience in office support, customer service, and data management. Proven ability to manage scheduling, handle high-volume communications, maintain accurate records, and support daily office operations. Strong organizational, multitasking, and communication skills with a background in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Administrative Support / Security
Allied
01.2018 - 01.2026
- Managed daily reports, logs, and documentation to ensure operational accuracy and support decision-making
- Handled incoming calls, inquiries, and customer concerns in a professional manner
- Maintained comprehensive records and incident reports to facilitate accurate data entry and compliance with policies
- Coordinated communication among staff, visitors, and management to enhance workflow and address inquiries effectively
- Assisted with scheduling, task prioritization, and workflow coordination
- Monitored systems and ensured compliance with company policies and procedures
- Provided front-facing customer service while maintaining a professional office presence
Education
High School Diploma -
Jackson Olin
Skills
- Administrative Support
- Calendar management
- Appointment Scheduling
- Office organization
- Data management
- Report preparation
- CRM Systems
- Database management
- Microsoft Office
- Google Workspace
- Technical Skills
- Time management
- Team Collaboration
- Problem Solving
- Customer Issue Resolution
Additional Information
Authorized to work in the U.S. for any employer, Experience supporting office operations in security, retail, and medical environments, Adaptable and quick to learn new systems and procedures
Timeline
Administrative Support / Security
Allied
01.2018 - 01.2026
High School Diploma -
Jackson Olin