Proven team player and skilled housekeeper, I excelled at Cachuma Lake Recreation, enhancing guest satisfaction and cleanliness ratings through innovative cleaning techniques and effective teamwork. Demonstrated exceptional customer service and organizational abilities, contributing to a significant reduction in lost and found items. Achieved a streamlined laundry process, improving efficiency by over 30%.
Hi, I’m
Rhonda Anderson
Tonopah,AZ
Summary
Overview
33
years of professional experience
Work History
Cachuma Lake Recreation
Yurts and Cabins -Housekeeper
05.2018 - 09.2023
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
New Life Christian Academy
Teacher's Assistant
06.1997 - 02.2017
Job overview
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Contributed to planning and execution of school events, fostering sense of community.
- Monitored student progress, providing feedback that contributed to improvement in academic performance.
- Managed classroom behavior, creating conducive environment for learning.
- Collaborated with teachers to implement new curriculum guidelines, resulting in more comprehensive subject coverage.
- Supported lead teacher in lesson preparation, ensuring materials were ready for class activities.
- Facilitated small group sessions, reinforcing lesson content for better comprehension.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Shared important information with students concerning upcoming assignments and tests.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
Walmart Pharmacy-Store #1989
Pharmacy Technician
01.1991 - 01.1996
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Education
Lompoc High SchoolLompoc, CA
High School Diploma
06.1982
University Overview
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
Timeline
Yurts and Cabins -Housekeeper
Cachuma Lake Recreation
05.2018 - 09.2023
Teacher's Assistant
New Life Christian Academy
06.1997 - 02.2017
Pharmacy Technician
Walmart Pharmacy-Store #1989
01.1991 - 01.1996
Lompoc High School
High School Diploma
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