Summary
Overview
Work History
Education
Skills
Timeline
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RHONDA ANDREWS

Houston,TX

Summary

Dedicated professional with experience at Houston Methodist Hospital, skilled in monitoring and infection control. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Committed to maintaining a safe environment and supporting optimal patient outcomes while adhering to strict protocols.

Experienced housekeeping professional prepared for this role with strong focus on cleanliness, sanitation, and customer satisfaction. Adept at working collaboratively with team members to ensure safe and hygienic environment, while maintaining flexibility with changing needs. Known for reliability, effective communication skills, and meticulous approach to tasks. Highly skilled in using cleaning equipment and products, ensuring all areas meet high standards of quality and safety.

Overview

13
13
years of professional experience

Work History

EVS Housekeeper

Houston Methodist Hospital
01.2023 - Current
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.

Custodian

Walt Disney World Parks and Resorts
09.2017 - 04.2021
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.

Patient Care Technician

State of California, Department of Social Services
09.2013 - 09.2016
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.

Patient Care Technician

Memorial Hermann Hospital
08.2012 - 08.2013
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

Education

Certificate - Nursing Assistant

Professional Careers Institute
Houston, TX
03-2011

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Basic life support
  • Infection control standards
  • Blood glucose monitoring
  • Specimen collection
  • Infection control
  • Patient assistance
  • Vital signs
  • Recording vital signs
  • Output monitoring and reporting
  • Care monitoring
  • Direct patient care

Timeline

EVS Housekeeper

Houston Methodist Hospital
01.2023 - Current

Custodian

Walt Disney World Parks and Resorts
09.2017 - 04.2021

Patient Care Technician

State of California, Department of Social Services
09.2013 - 09.2016

Patient Care Technician

Memorial Hermann Hospital
08.2012 - 08.2013

Certificate - Nursing Assistant

Professional Careers Institute

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RHONDA ANDREWS