Rhonda Ballard
Mansfield,GA
Summary
Proven Surgical Technologist and healthcare professional with a strong record of enhancing patient outcomes and operational efficiency. Highly skilled in Epic Software and troubleshooting, demonstrating exceptional interpersonal skills and a commitment to healthcare regulatory compliance. Increased surgical knowledge and efficiency by anticipating needs of surgeons and surgical staff, showcasing strong leadership and expert communication. Goal oriented, team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of efficiency and accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Surgical Technologist
The Howard Center For Women's Health
Covington, GA
05.2024 - Current
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
Substitute School Nurse & Teacher
Jasper County Charter School
Monticello, GA
08.2023 - Current
- Provided compassionate care to ill or injured students, coordinating with parents as needed for timely pickup or further medical attention.
- Collaborated with teachers and staff to ensure a safe and healthy learning environment for all students.
- Ensured timely response to emergencies by maintaining current certifications in CPR, First Aid, and other pertinent training programs.
- Documented treatments delivered, medications that were administered.
- Explained course of care and medications given to students caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Serving on JCCS Student Governance Team to maintain a focus on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall charter system.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
Surgical Technologist, EPIC EMR Assistant
Piedmont HealthCare
Monroe, GA
02.2018 - 02.2024
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Mentored new surgical technologists, sharing expertise and fostering their growth within the profession.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
- Optimized user experience by troubleshooting and resolving various technical issues related to the Epic system.
- Collaborated with IT department on implementing EMR system enhancements that improved overall efficiency and user experience.
- Enhanced clinical workflows by designing and configuring tailored Epic templates for various specialties.
- Developed user-friendly workflows, ensuring optimal utilization of Epic's capabilities
- Protected confidentiality and data integrity in work-related tasks as depicted in company regulations and protocols.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Documented patient interactions and interventions in EPIC EMR.
- Assisted colleagues in troubleshooting issues encountered during their daily use of EPIC systems, fostering a collaborative learning environment that enabled continuous growth among team members.
- Boosted Physicians and Surgical Staffs productivity by assisting certain user-friendly interfaces that streamline data entry and retrieval processes within the EPIC EMR system.
- Provided guidance on workflow optimization opportunities within Epic EMR.
Cheerleading Director & Special Events Coordinator
Newton County Recreation Department
Covington, GA
02.2016 - 04.2019
- Developed multiple cheerleading teams by providing volunteer cheer coaches and mentors, provided guidance, and assisted with athletes athletic growth.
- Enhanced team collaboration through regular communication, goal setting, and performance ideas.
- Maintained budgets effectively to ensure optimal use of resources while maintaining financial goals.
- Provided on-site support during events, addressing any issues promptly and professionally.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
- Collaborated with vendors and suppliers to ensure seamless delivery of exceptional event services.
- Greeted guests and participants at events to guide guests to locations and answer questions.
- Negotiated agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
- Increased event attendance by marketing and engaging in promotional materials.
- Coordinated set-up and clean-up for each event for quick turnarounds.
- Managed registration process efficiently, ensuring smooth check-in experiences for vendors and attendees.
- Coordinated schedules and timelines for events.
- Developed creative themes for events and created related activities to attract attendees.
- Organized meetings with Newton County Board of Commissioners to maintain proper code enforcement.
Surgical Technologist
Ashford ENT
Athens, GA
12.2016 - 12.2017
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Provided compassionate support to patients experiencing anxiety or discomfort prior to surgery, helping alleviate concerns while maintaining professionalism.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Increased efficiency in office by assisting Physician in documenting in Meditech EMR for patient records.
- Answered telephone calls to assist front office staff, answer questions, and direct calls to correct unit.
- Obtained and documented patient medical history, vital signs and current complaints at intake EMR.
- Oriented and trained new clinical staff members on proper procedures and policies.
- Trained and assisted new staff members on how to efficiently use EMR.
Administrative Assistant
Darnel Quick Recovery
Covington, GA
05.2014 - 12.2016
- Answered multi-line phone system, routing calls, delivering messages to collection staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing HIPAA.
- Ensured accurate record-keeping with data entry and database management for multiple clients.
- Filed and reported Bankruptcy notifications to credit bureaus, and reported effectively and in a timely manor.
- Organized office events including holiday parties and team-building activities, promoting a positive company enviroment and boosting employee morale.
Education
Associate of Science - Surgical Technology
Gwinnett Technical College
Lawrenceville, GA09.2005
Skills
- Aseptic Techniques
- Sterile Technique Proficiency
- Surgical Instrument Knowledge
- Setting up and operating equipment
- Epic Software Proficiency
- Conflict Resolution Strategies
- Strong leadership abilities
- Healthcare Regulatory Compliance
- Expert Communication
- Exceptional interpersonal skills
- In-Depth Healthcare Knowledge
- HIPAA Compliance
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Surgical Technologist
The Howard Center For Women's Health
05.2024 - Current
Substitute School Nurse & Teacher
Jasper County Charter School
08.2023 - Current
Surgical Technologist, EPIC EMR Assistant
Piedmont HealthCare
02.2018 - 02.2024
Surgical Technologist
Ashford ENT
12.2016 - 12.2017
Cheerleading Director & Special Events Coordinator
Newton County Recreation Department
02.2016 - 04.2019
Administrative Assistant
Darnel Quick Recovery
05.2014 - 12.2016
Associate of Science - Surgical Technology
Gwinnett Technical College
Similar Profiles
Shakedra AustinShakedra Austin
CMA at The Howard Center For Women's HealthCMA at The Howard Center For Women's Health
Patricia A GentilePatricia A Gentile
RN Case Manager at Hoxworth Center for Women's Health UC Medical CenterRN Case Manager at Hoxworth Center for Women's Health UC Medical Center
Deanna EchavarriaDeanna Echavarria
Medical Assistant/Care Coordinator at Mountain Park Health Center- Women's HealthMedical Assistant/Care Coordinator at Mountain Park Health Center- Women's Health