Rhonda Ballard
Mansfield,GA
Summary
Dynamic Surgical Technologist and healthcare professional with a proven track record of enhancing patient outcomes and operational efficiency. Expertise in Epic Software and troubleshooting, combined with exceptional interpersonal skills, demonstrates a strong commitment to healthcare regulatory compliance. Anticipating the needs of surgeons and surgical staff fosters effective communication and robust leadership, while a reputation for reliability and adaptability ensures seamless administrative operations. Recognized for strong organizational skills and a proactive approach to problem-solving, consistently manages multiple projects with precision and attention to detail.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Surgical Technologist
The Howard Center For Women's Health
Covington, GA
05.2024 - Current
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
Substitute School Nurse & Teacher
Jasper County Charter School
Monticello, GA
08.2023 - Current
- Provided compassionate care to ill or injured students, coordinating with parents as needed for timely pickup or further medical attention.
- Collaborated with teachers and staff to ensure a safe and healthy learning environment for all students.
- Ensured timely response to emergencies by maintaining current certifications in CPR, First Aid, and other pertinent training programs.
- Documented treatments delivered, medications that were administered.
- Explained course of care and medications given to students caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Serving on JCCS Student Governance Team to maintain a focus on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall charter system
Surgical Technologist, EPIC EMR Assistant
Piedmont HealthCare
Monroe, GA
02.2018 - 02.2024
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
- Optimized user experience by troubleshooting and resolving various technical issues related to the Epic system.
- Collaborated with IT department on implementing EMR system enhancements that improved overall efficiency and user experience.
- Enhanced clinical workflows by designing and configuring tailored Epic templates for various specialties.
- Developed user-friendly workflows, ensuring optimal utilization of Epic's capabilities
- Protected confidentiality and data integrity in work-related tasks as depicted in company regulations and protocols.
- Documented patient interactions and interventions in EPIC EMR.
- Assisted colleagues in troubleshooting issues encountered during their daily use of EPIC systems mainly in a surgical setting.
- Boosted Physicians and Surgical Staffs productivity by assisting certain user-friendly interfaces that streamline data entry and retrieval processes within the EPIC EMR system.
- Provided guidance on workflow optimization opportunities within Epic EMR.
Cheerleading Director & Special Events Coordinator
Newton County Recreation Department
Covington, GA
02.2016 - 04.2019
- Developed multiple cheerleading teams by providing volunteer cheer coaches and mentors, provided guidance, and assisted with athletes athletics
- Maintained budgets effectively to ensure optimal use of resources while maintaining financial goals.
- Provide and collaborate on-site support and communication before, during, and after events, addressing any issues promptly and professionally.
- Greeted guests and participants at events to guide guests to locations and answer questions.
- Negotiated agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
- Increased event attendance by marketing and engaging in promotional materials.
- Managed registration process efficiently, ensuring smooth check-in experiences for vendors and attendees.
- Developed creative themes for events and created related activities to attract attendees.
- Organized meetings with Newton County Board of Commissioners to maintain proper code enforcement.
Surgical Technologist
Ashford ENT
Athens, GA
12.2016 - 12.2017
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Increased efficiency in office by assisting Physician and medical clinical staff in documenting in Meditech EMR for patient records.
- Obtained and documented patient medical history, vital signs and current complaints in EMR.
- Oriented and trained new clinical staff members on EMR training, proper procedures and strategies.
Administrative Assistant
Darnel Quick Recovery
Covington, GA
05.2014 - 12.2016
- Answered multi-line phone system, routing calls, delivering messages to collection staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing HIPAA.
- Ensured accurate record-keeping with data entry and database management for multiple clients.
- Filed and reported Bankruptcy notifications to credit bureaus, and reported effectively and in a timely manor.
- Organized office events including holiday parties and team-building activities, promoting a positive company enviroment and boosting employee morale.
Education
Associate of Science - Surgical Technology
Gwinnett Technical College
Lawrenceville, GA09.2005
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving Skills
- Time management
- Attention to detail
- Multitasking Abilities
- Setting up and operating equipment
- Conflict Resolution Strategies
- Strong leadership abilities
- See One, Do One, Teach one learning ability
- Expert Communication
- Exceptional interpersonal skills
- Customer relations
- HIPAA Compliance
- Scheduling and calendar management
- Dedicated team player
- Database entry
- Strong problem solver
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Surgical Technologist
The Howard Center For Women's Health
05.2024 - Current
Substitute School Nurse & Teacher
Jasper County Charter School
08.2023 - Current
Surgical Technologist, EPIC EMR Assistant
Piedmont HealthCare
02.2018 - 02.2024
Surgical Technologist
Ashford ENT
12.2016 - 12.2017
Cheerleading Director & Special Events Coordinator
Newton County Recreation Department
02.2016 - 04.2019
Administrative Assistant
Darnel Quick Recovery
05.2014 - 12.2016
Associate of Science - Surgical Technology
Gwinnett Technical College
Promise360 Champion
School Governance Team Chairman for the past 2 years for Jasper County Middle School
Assistant Cheer Coach JCMS