Rhonda Banboukian
BELLEVILLE,MI
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using [Software] appointment scheduling system to manage over [Number] patients weekly. Organized and accurate in managing patient flow. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Picker and Packer
Continental Cafe & Event Center
2023.11 - Current
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
Cafe Worker
Speedway Gas Station
2021.10 - 2023.11
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Increased repeat business by developing strong rapport with regular customers through excellent service.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
Industrial Sewer
Extang
2018.09 - 2020.11
- Increased production efficiency by implementing new sewing techniques and equipment..
- Exceeded production goals consistently while maintaining high-quality standards for finished products.
- Maintained optimal sewing machine performance through routine maintenance, cleaning, and adjustments.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Improved product quality by conducting thorough inspections and addressing defects promptly.
- Streamlined workflow with proper organization of materials, tools, and workstations.
Education
Certificate - Billing And Coding
ATI Career Training Center - Dallas
Dallas, TX04.2012
High School Diploma -
Wayne High
Wayne, MI06.1986
Skills
- Insurance Verification
- Referral Verification
- Payment Collection
- Medical Terminology
- HIPAA Compliance
- Records Maintenance
- Appointment Scheduling
- Paperwork Coordination
- HIPAA Guidelines
- Reminder Calls
- Appointment Management
- Medical Records Management
- Appointment Setting
- Telephone Etiquette
boating and bowling
I own a pontoon boat that is on lake Erie and my husband and I like to fish and relax with friends in the weekend.
I currently bowl on 2 leagues one with my husband and one with the ladies.
Timeline
Picker and Packer
Continental Cafe & Event Center
2023.11 - Current
Cafe Worker
Speedway Gas Station
2021.10 - 2023.11
Industrial Sewer
Extang
2018.09 - 2020.11
Certificate - Billing And Coding
ATI Career Training Center - Dallas
High School Diploma -
Wayne High
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