- Camping
- Outdoor Recreation
- Music
- I like trying new recipes and food trends
- Adventure Travel
- Swimming
- Road Trips
Manager/Supervisor
Express Laundry Center
04.2014 - Current
- Assisted in training new employees on safety protocols and operational procedures.
- Supported daily operations by ensuring equipment was clean and functional.
- Learned inventory management systems to track stock levels effectively.
- Collaborated with team members to streamline workflow processes and improve efficiency.
- Mentored new supervisors joining the team, sharing valuable insights gained from extensive experience in order to facilitate their growth within the company rapidly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained, and created weekly schedules based on company needs, and monitored performance for multiple locations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed a team of up to 20 employees at multiple locations.
- Handled payroll processing, including tracking hours worked, and provided the owner with weekly timesheets and schedule changes for multiple locations.
- Made bank deposits for multiple locations. Oversaw the commercial side of the business, assigning jobs to meet customer expectations.
- Calculated production numbers for commercial employees to ensure company standards were being met and maintained.
- Oversaw delivery drivers and created a drivers' manifest for daily deliveries to our commercial customer.
- Purchased products for stores' use to maintain an efficient and smooth work environment. Also, I purchased products for the store's vending machines and maintained them.
- I covered store shifts and delivery routes when needed.