Summary
Overview
Work History
Education
Skills
Timeline
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Rhonda Berry

Portland,ME

Summary

Accomplished Accounts Payable Specialist with a proven track record at DLTC Healthcare, adept in ERP systems and fostering vendor relationships. Excelled in reducing invoice processing time and resolving payment discrepancies, enhancing financial accuracy. Demonstrates exceptional multitasking abilities and team-building skills, significantly improving vendor communication and internal processes.

Overview

25
25
years of professional experience

Work History

Accounts Payable Specialist

First Atlantic Healthcare
09.2024 - Current
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.

Accounts Payable Specialist

DLTC Healthcare
10.2023 - 09.2024
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
  • Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Accounts Payables Clerk

Dead River Company
09.1999 - 09.2023
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Fostered positive customer service culture within team which led to higher customer satisfaction rates.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

Associate of Science - Accounting And Finance

Andover College
Portland , Me
05-1994

Skills

  • Entry verification
  • Data inputting
  • ERP systems proficiency
  • Entry recording
  • Petty cash management
  • Month-end closing
  • Account reviewing
  • Vendor relationships
  • Sage 50
  • Multitasking Abilities
  • Microsoft Excel
  • Team building

Timeline

Accounts Payable Specialist

First Atlantic Healthcare
09.2024 - Current

Accounts Payable Specialist

DLTC Healthcare
10.2023 - 09.2024

Accounts Payables Clerk

Dead River Company
09.1999 - 09.2023

Associate of Science - Accounting And Finance

Andover College

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Rhonda Berry