Rhonda Blackmon

Saluda Nursing & Rehab Center

11.2022 - Current

Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Managed incoming calls and directed to appropriate department.
Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
Maintained patient confidentiality in line with HIPAA regulations.
Supported office staff and operational requirements with administrative tasks.
Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
Processed lab paperwork and requests according to physicians' orders.
Maintained clean and organized front desk, contributing to welcoming environment for patients and visitors.
Reduced administrative burden for nurses, allowing more time for patient care, by taking over clerical duties.
Supported healthcare staff during emergencies by rapidly assembling patient information and facilitating communication.