Rhonda Day Booker
Baker,FL
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
10
10
years of professional experience
Work History
CNA
Shoal Creek Rehabilitation Center
06.2023 - 04.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Server
Wings of Fire
08.2022 - 09.2024
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Managed approximately 25 tables per shift.
Server
Joe's Crab Shack
03.2018 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean
- Managed approximately 30 tables per shift while maintaining swift and accurate customer care
Server
Sonnys Real Pit BBQ
03.2015 - 11.2017
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Managed to serve and maintain approximately 30 customers per shift
Education
Bachelor Of Arts - General Studies
Northwest Florida State College
Niceville 2004
High School Diploma -
Baker High School
Baker2002
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Customer service
Timeline
CNA
Shoal Creek Rehabilitation Center
06.2023 - 04.2025
Server
Wings of Fire
08.2022 - 09.2024
Server
Joe's Crab Shack
03.2018 - 06.2022
Server
Sonnys Real Pit BBQ
03.2015 - 11.2017
Bachelor Of Arts - General Studies
Northwest Florida State College
High School Diploma -
Baker High School
Similar Profiles
Emily Ann CastilleEmily Ann Castille
Registered Nurse at Shoal Creek Rehabilitation CenterRegistered Nurse at Shoal Creek Rehabilitation Center
Sarah Miranda, RNSarah Miranda, RN
Clinical Manager at Saint Luke's Shoal Creek Surgery CenterClinical Manager at Saint Luke's Shoal Creek Surgery Center
Julie HoldenJulie Holden
Pre-Op/Registered Nurse Staff, PACU at Saint Luke's Shoal Creek Surgery CenterPre-Op/Registered Nurse Staff, PACU at Saint Luke's Shoal Creek Surgery Center
Xavier TylerXavier Tyler
Car Sales Associate at Pensacola Kia AutosportCar Sales Associate at Pensacola Kia Autosport
Sarah JeterSarah Jeter
8th Grade English and Language Arts Teacher at Okaloosa County School District8th Grade English and Language Arts Teacher at Okaloosa County School District