Summary
Overview
Work History
Education
Skills
Timeline
Intern
Rhonda Boone

Rhonda Boone

Morehead City,NC

Summary

Adept at fostering strong customer relationships and enhancing service quality, my tenure at USPS honed my skills in mail distribution and dependability. As a Groomer at Doggie Doz and an Academy Grooming Trainer at Petsmart, I excelled in route planning and team training, achieving notable efficiency improvements and maintaining high accuracy levels in all tasks.

Overview

2025
2025
years of professional experience

Work History

Rural Mail Carrier

USPS
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Handled accurate cash payments for postage and incurred fees.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.

Groomer

Doggie Doz
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Applied tick and flea preventatives following manufacture guidelines for animal safety.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Cleaned cat and dog ears to prevent ear infections.
  • Trimmed nails using clippers and grinders.
  • Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
  • Contributed to a positive workplace culture by collaborating effectively with team members and actively participating in staff meetings and events.
  • Cut and styled pet hair according to client speciations to prevent matting and tangling.
  • Streamlined appointment scheduling for increased efficiency and improved client experience.
  • Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
  • Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.

Pretty Pets Spa

Pretty Pets Spa
10.2012 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Applied tick and flea preventatives following manufacture guidelines for animal safety.
  • Cleaned cat and dog ears to prevent ear infections.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Trimmed nails using clippers and grinders.
  • Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
  • Cut and styled pet hair according to client speciations to prevent matting and tangling.
  • Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
  • Streamlined appointment scheduling for increased efficiency and improved client experience.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
  • Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.
  • Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
  • Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.

Academy Grooming Trainer

Petsmart
03.1998 - 01.2005
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Handled accurate cash payments for postage and incurred fees.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.

Education

Certificate - Grooming

Nash Academy School of Animal Arts
Lexington, KY
03.1994

High School Diploma -

West Carteret High School
Morehead City, NC
06.1990

Skills

  • Dependability
  • Load balancing
  • Observation
  • Prioritization
  • Route planning
  • Mail distribution
  • Package handling

Timeline

Pretty Pets Spa

Pretty Pets Spa
10.2012 - Current

Academy Grooming Trainer

Petsmart
03.1998 - 01.2005

Certificate - Grooming

Nash Academy School of Animal Arts

High School Diploma -

West Carteret High School

Rural Mail Carrier

USPS

Groomer

Doggie Doz

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Rhonda Boone