Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Brown

Fayetteville,TN

Overview

57
57
years of professional experience

Work History

Quality Auditor

Adtran, Inc
07.2007 - Current
  • Completed timely quality reports highlighting deficiencies and recommending corrective actions.
  • Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
  • Performed continuous random spot reviews of daily log pages, non-routine and work package contents for completeness, correct use of appropriate references and approved data.
  • Monitored departmental forms for compliance.
  • Verified manufacturing team compliance with quality control processes to help minimize rework and keep costs low.
  • Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
  • Identified issues of non-compliance.

Tax Analyst

H & R Block Tax Services
01.2001 - Current
  • Researched tax issues and stayed current on all federal and state tax laws.
  • Prepared and reviewed federal and state tax returns to comply with corporate submission requirements.
  • Prepared all federal and state income tax paperwork for extensions and returns.
  • Attended continuing education and tax courses to increase professional expertise and obtain knowledge of updated tax laws and compliance criteria.
  • Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.
  • Professionally negotiated and dealt with taxpayers in confrontational situations.
  • Interpreted and applied federal and state tax codes for personal and business taxes.

Touch Up, Repair and AI Operator

Adtran, Inc
02.1995 - 07.2000
  • Conducted site clean-up before, during and after jobs.
  • Operated AI equipment to deliver services to customers.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Supported safety and quality control initiates at job site.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Touch up and Repair Operator/ Basic EMT

Avex
08.1991 - 12.1994
  • Supported safety and quality control initiates at job sites.
  • Conducted site clean-up before, during and after jobs.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Evaluated injured or ill persons to determine nature and extent of concerns.
  • Kept up with continuing education requirements to maintain certification.
  • Stabilized serious and critical patients for transport to medical facilities with advanced care teams.
  • Communicated with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims or to receive instructions for further treatment.

Temp Worker

ManpowerGroup
03.1989 - 08.1991
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Restocked items on shelves and bins to keep inventory available.
  • Performed general housekeeping and cleaning tasks.

AI Operator

SCI
08.1981 - 12.1988
  • Set up machines to start production cycles and controlled machine settings.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected finished products for quality and adherence to customer specifications.
  • Assembled printed circuit boards according to changing daily work orders and specific customer needs.
  • Performed general equipment maintenance and repair to minimize downtime.

Stock Clerk

Big K
07.1979 - 08.1981
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Conducted inventory and restocked items throughout day.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Completed physical inventory counts each month.

Education

Associate of Science - Education/Business

Motlow State Community College
Tullahoma, TN
05.2007

Skills

  • Document Quality
  • Transportation Contracts
  • Quality Assurance and Control
  • Random Sampling
  • Defect Removal
  • Quality Standards Adherence
  • ISO Quality Standards
  • Good Manufacturing Practices

Timeline

Quality Auditor

Adtran, Inc
07.2007 - Current

Tax Analyst

H & R Block Tax Services
01.2001 - Current

Touch Up, Repair and AI Operator

Adtran, Inc
02.1995 - 07.2000

Touch up and Repair Operator/ Basic EMT

Avex
08.1991 - 12.1994

Temp Worker

ManpowerGroup
03.1989 - 08.1991

AI Operator

SCI
08.1981 - 12.1988

Stock Clerk

Big K
07.1979 - 08.1981

Associate of Science - Education/Business

Motlow State Community College

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Rhonda Brown