Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Canning

Orange,MA

Summary

Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities Expanse. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Meticulous Radiology Secretary with 5 years of experience in the medical industry. Fantastic attention to detail, collaboration skills and typing. Committed to streamlining organizational procedures to optimize office settings. Reliable employee seeking a Secretarial position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level secretary position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Radiology Secretary

Athol Hospital
Athol, MA
04.2017 - Current
  • Answered telephone calls to offer office information
  • Arrive patients for their scheduled exams
  • Greet patients with a smile and answer any questions regarding their exams.
  • Prepare disc images for patients, Doctor offices, and hospitals.
  • Prepare schedules for up coming appointments by checking if the orders are correct, and obtaining prior imaging for comparison.
  • Print Mammogram result letters and mail to the patient.
  • Assist technicians with moving patients.
  • Check exams to be sure they have been read, and resulted in a timely manner.
  • Treat each patient with care and compassion.
  • Assisting patients with scheduling appointments .
  • Downloading prior imaging discs from other hospitals for comparison .
  • Assist Radiologist with various issues
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Organized patient files and streamlined operations to improve efficiency.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.

Telereceptionist

Crocker Communications
Greenfield, MA
06.2007 - 09.2013
  • Answered multiple phone lines
  • Took messages from clients and patients for various businesses
  • Dispatched emergent messages to the on call supervisors
  • Input the on call schedules for clients.
  • Answered calls in a timely friendly manner
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

No Degree - Emergency Medical Technician

Mount Wachusett Community College
Gardner, MA

High School Diploma -

Athol High School
Athol, MA
06.1987

Skills

  • Organization and Time Management
  • Supply Inventory Control
  • Strong Organizational Skills
  • Document and File Management
  • Multitasking and Time Management
  • Appointment Coordination
  • Clerical Support
  • Administrative Procedures
  • Order Placement
  • Highly Efficient and Productive
  • Staff Orientation and Training
  • Troubleshooting Issues
  • Informational Packets
  • Reception Duties
  • Team player
  • Always goes above and beyond
  • Employee Communication
  • Always eager to learn new tasks

Timeline

Radiology Secretary

Athol Hospital
04.2017 - Current

Telereceptionist

Crocker Communications
06.2007 - 09.2013

No Degree - Emergency Medical Technician

Mount Wachusett Community College

High School Diploma -

Athol High School