Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Rhonda Carroll

Downingtown,PA

Summary

Adept at conflict de-escalation and community engagement with my tenure at Tredyffrin Township Police Department. I honed my expertise in emergency response and relationship building. Police Officer with over 30 years of service enforcing rules and authority for good of all citizens. Passionate about saving lives, protecting victims and fighting crime. Excellent record of recognition for going beyond call of duty.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Police Officer

Tredyffrin Township Police Department
04.1993 - Current
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.

Assistant Parts Manager

Scott Honda of West Chester
07.1988 - 04.1993
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.

Helicopter Supply Clerk

United States Army Reserve
07.1982 - 01.1988

Organized and maintained stock records and government documents.

  • Enhanced inventory management by implementing efficient tracking and organization systems.
  • Maintained a clean and safe working environment, adhering to all safety protocols and regulations.
  • Participated in annual physical inventories, accurately counting items and updating records as needed.
  • Honorably discharged

Education

No Degree - Criminal Justice

West Chester University of Pennsylvania
West Chester, PA

PA Municipal Police Officer - Criminal Justice

Delaware County Community College
Media, PA
12.1992

Skills

  • Report Writing
  • Integrity and Honesty
  • Conflict de-escalation
  • De-Escalation Techniques
  • Community Engagement
  • Patience and Empathy
  • Physical Fitness
  • Community-Oriented Policing
  • Emergency Response
  • Domestic Violence Prevention
  • Police Patrol Operations

Certification

  • CFR - Certified First Responder CPR and AED
  • PA Act 120: Pennsylvania Municipal Police Officers' Education and Training Cert #18863
  • De-Escalation and Communication Training, Delaware Valley Trust on-line University
  • Use of Force Training, Delaware Valley Trust on-line University
  • Domestic Violence Training, Chester County DA's Office
  • Missing and Abducted Children Training, U.S. Dept. of Justice
  • Hate Groups and Sovereign Citizens Training, Magloclen
  • Crime Prevention Training, PA Office of Attorney General


Awards

Tredyffrin Township Police Officer of the Year for the year 2023


Distinguished Unit Citation for the assist in the arrest of a car jacking and aggravated assault suspect, July 2020


Distinguished Unit Citation for the assist in the arrest of several members of the notorious "Felony Lane Gang" , March 2016


Life Saving Commendation for saving the life of a citizens who suffered cardiac arrest, January 2016


Letter of Commendation for rendering aid and assistance to a victim of a house fire, November 2009


Distinguished Unit Citation for the assist in the arrest of 3 armed bank robbery suspects, May 2004


Letter of Appreciation from Pennsylvania State Police Troop Commander in helping with the capture of Norman Johnston who escaped from prison, September 1999


Commonwealth of Pennsylvania Governor's Office for the arrest of violent serial bank robbers, August 1997


Letter of Commendation for the arrest of a violent domestic assault suspect, February 1995


Timeline

Police Officer

Tredyffrin Township Police Department
04.1993 - Current

Assistant Parts Manager

Scott Honda of West Chester
07.1988 - 04.1993

Helicopter Supply Clerk

United States Army Reserve
07.1982 - 01.1988

No Degree - Criminal Justice

West Chester University of Pennsylvania

PA Municipal Police Officer - Criminal Justice

Delaware County Community College
Rhonda Carroll