Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Casey

Houston

Summary

Dynamic and dedicated cashier with proven expertise at Kroger, delivering exceptional customer service and fostering relationships that drive repeat business. Skilled in cash handling and conflict resolution, I consistently maintained accuracy in transactions while adapting to flexible schedules, ensuring customer satisfaction and positive feedback.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

7
7
years of professional experience

Work History

Cashier

Kroger
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

Kroger
01.2018 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Nursing Degree - Nursing

San Jacinto College
Pasadena, TX
01-1992

High School Diploma -

LaPorte High School
La Porte, TX
06-1989

Skills

  • Customer serviceCustomer assistanceWork ethic and integrityPatience and empathyTime management skillsCash handling and managementCustomer service excellenceCleaning and sanitizingCash handlingCash register operationCustomer assistanceWork ethic and integrityPatience and empathyTime management skillsCash handling and managementCustomer service excellenceCleaning and sanitizingCash handlingCash register operationProfessionalism and courtesyCustomer assistanceWork ethic and integrityPatience and empathyTime management skillsCash handling and managementCustomer service excellenceCleaning and sanitizingCash handlingCash register operationProfessionalism and courtesyConflict resolutionCustomer assistanceWork ethic and integrityPatience and empathyTime management skillsCash handling and managementCustomer service excellenceCleaning and sanitizingCash handlingCash register operationProfessionalism and courtesyConflict resolutionGuest inquiries
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling and management
  • Customer service excellence
  • Cleaning and sanitizing
  • Cash handling
  • Cash register operation
  • Professionalism and courtesy
  • Conflict resolution
  • Guest inquiries

Timeline

Cashier

Kroger
09.2023 - Current

Cashier

Kroger
01.2018 - 10.2022

Nursing Degree - Nursing

San Jacinto College

High School Diploma -

LaPorte High School

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