Rhonda Castillo

Hardworking Fraud Analyst experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Takes lead on complicated fraud claims. Assists senior management on various projects and has been up skilled to work a variety of different types of fraud cases. Assists other team members with their cases and trains on system usage. Superior problem solving, analysis, and investigation skills. Quickly establishes and maintains an effective rapport with the team.

• Takes lead on complex fraud claims.
• Up-skilled to review multiple types of fraud claims.
• Tasked with projects from senior leadership.
• Assists with training other team members on improvements, and provides guidance on investigations.

• My experience is vast and includes positions in different industries that has made me adaptable to changes and valuable to my employer. My career has blessed me with positions as an International Customer Service Representative as well a Kanban Administrator (Shinano Kenshi Corp.) for high volume specialty motor usage managing MRP's for oversees production involving high profile customers demands state side. My positions also involved being a Buyer/Purchasing agent and Sr. Collections Representative for Group, Workers Comp and PI collections in the health care industry to name a few. I bring with me a vast realm of knowledge in various industries and a strong work ethic from all my current and past experiences. Over the years I have been told multiple times, why has it taken me so long to get someone like you that I trust to follow through. When I speak to a client or team members, I want to represent myself and the company I work for and what it stands for in an exceptional way.