Rhonda Lewis
Escondido,CA
Summary
Preschool Teacher with engaging nature and enthusiasm for classroom education. Experienced and trained in varying teaching methods with goal to fulfill each student's individual learning needs. To blend my passion for early childhood development,my faith and desire to serve. Focusing on nurturing young children with academics and Christ centered foundation through bible teachings
Overview
45
45
years of professional experience
Work History
Administrative Secretary Coordinator/Lead
Casa De Las Campanas, A Continuing Care Retirement Community
12.2021 - Current
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Contributed to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
- Developed strong relationships with vendors to ensure timely delivery of supplies while effectively negotiating contracts for cost savings initiatives.
- Enhanced customer service by promptly addressing inquiries and concerns.
- Maintained inventory of office supplies and placed orders.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Mastered multi-tasking abilities by effectively prioritizing and managing concurrent projects to ensure timely completion of all assigned tasks.
Main Receptionist
Las Villas Del Norte Senior Community
06.2019 - 02.2022
- Assisted team members with various administrative tasks to ensure smooth workflow throughout the office.
- Streamlined appointment scheduling process by implementing an online booking system that allowed clients easy access to available timeslots.
- Enhanced customer satisfaction by efficiently managing front desk operations and promptly addressing inquiries.
- Organized efficient meeting room bookings through careful management of the shared calendar system.
- Maintained a welcoming environment for visitors by updating lobby displays, including company news and achievements.Front Desk Receptionist/Driver Las Villas Del Norte Senior Community – Escondido, CA January 2021 to Present Main Receptionist/Concierge Answer phones, open front lobby, check in all mail and pkgs, greet walk in guests and residents, input all maintenance work orders on Tels requested by residents and staff, assist all directors if each department, including marketing, human resources, medical nurses’ stations, dining room and executive director. Handle all phases of administrative duties necessary to oversee a smooth, clean, welcoming lobby. Type up Face sheets 601s for new incoming residents. Keep track of all incoming medications, process monthly billing for mailing. Postage machine and copier maintenance and other duties as needed. Drive passenger bus 21-seater for medical appointments when needed. Assist with billing and sending out.
Medical Transportation Driver
Mountain Shadows Community Homes For Adults
10.2019 - 12.2021
- Enhanced the safety of patients by adhering to strict safety protocols and guidelines during transport.
- Participated in ongoing training programs to stay abreast of industry advancements and maintain compliance with evolving regulations.
- Contributed to a positive team atmosphere by collaborating effectively with fellow drivers and support staff, promoting a unified approach towards achieving company goals.
- Navigated challenging road conditions safely while maintaining punctual transportation services for patients in need of medical attention.
PV Driver
UPS Customer Center
10.2020 - 12.2020
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
Traveling Co-Teacher
Childcare Careers
10.2011 - 03.2012
- Collaborated with fellow educators to develop interdisciplinary units that engaged students across multiple subject areas.
- Boosted parent-teacher collaboration by maintaining open lines of communication and conducting regular meetings to discuss student progress.
- Utilized data-driven decision-making processes to inform instructional strategies and improve overall student achievement levels in the classroom.
- Fostered critical thinking skills in students through problem-solving activities and real-world applications of concepts taught in class.
- Fostered student curiosity and interest through creative hands-on activities.
Preschool Teacher
Palomar YMCA Appleby Preschool
07.2010 - 03.2011
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Maintained organized, fun and interactive classroom to help children feel safe.
Assistant Preschool Teacher
Maranatha Christian Schools
10.2009 - 11.2010
- Encouraged children to interact with each other and participate in group activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
- Assisted in the planning and execution of various extracurricular activities to enrich students'' overall educational experience.
- Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
- Assisted teacher with Bible stories and songs
Customer Service Lead
Henry's-marketplace/Sprouts
07.2007 - 10.2010
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Reduced average call handling time through efficient problem diagnosis and resolution techniques.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
Journeyman Grocery Clerk
Albertsons Grocery Store
10.1980 - 06.2004
- Managed perishable items effectively through proper rotation techniques, minimizing waste due to expiration dates.
- Assisted with inventory management, performing regular counts and updating records accurately to maintain proper stock levels.
- Maintained store cleanliness through regular sweeping, mopping, and disposing of trash in a timely manner.
- Supported team morale by collaborating with colleagues on daily tasks and offering assistance when needed.
- Utilized time-management skills to balance multiple responsibilities including cashiering, stocking, and assisting customers simultaneously.
- Provided exceptional customer service during high-traffic periods, maintaining composure under pressure while attending to multiple shoppers'' needs.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Fostered positive relationships with vendors, receiving deliveries efficiently and verifying order accuracy upon arrival.
- Contributed to increased sales by upselling items and promoting current specials or discounts to customers.
- Participated in ongoing training sessions, implementing newly learned strategies into daily work practices for continuous improvement.
- Demonstrated strong product knowledge by staying up-to-date on new trends in grocery offerings as well as seasonal changes in inventory levels.
- Prioritized safety by addressing potential hazards such as spills or broken glass promptly and properly.
- Reduced shrinkage rates by diligently monitoring high-risk items and reporting suspicious activity to store management promptly.
- Assisted customers with locating products, offering knowledgeable recommendations for their needs.
- Stocked shelves and organized merchandise displays for easy retrieval.
Skills
- Storytelling techniques
- Classroom organization
- Child development expertise
- Classroom management
- Parent-teacher communication
- Physical fitness
- Positive reinforcement
- Group and individual instruction
- Parent communication
- Early childhood education
Timeline
Administrative Secretary Coordinator/Lead
Casa De Las Campanas, A Continuing Care Retirement Community
12.2021 - Current
PV Driver
UPS Customer Center
10.2020 - 12.2020
Medical Transportation Driver
Mountain Shadows Community Homes For Adults
10.2019 - 12.2021
Main Receptionist
Las Villas Del Norte Senior Community
06.2019 - 02.2022
Traveling Co-Teacher
Childcare Careers
10.2011 - 03.2012
Preschool Teacher
Palomar YMCA Appleby Preschool
07.2010 - 03.2011
Assistant Preschool Teacher
Maranatha Christian Schools
10.2009 - 11.2010
Customer Service Lead
Henry's-marketplace/Sprouts
07.2007 - 10.2010
Journeyman Grocery Clerk
Albertsons Grocery Store
10.1980 - 06.2004