Summary
Overview
Work History
Education
Skills
Gardening, dog training
Timeline
Generic

Rhonda Collins

Suffolk,VA

Summary

Experienced professional administrative assistant with over ten years of payroll processing, financial services, successful medical biller, insurance verification, & customer service. Preparing & reviewing medical records to be uploading to insurance carrier websites for appeals/denials.

Overview

2025
2025
years of professional experience

Work History

Assistant Project Manager

New Day Office
  • Prepare purchase orders, coordinate delivery dates for pending jobs, review materials, typicals, drawings, process credit card payments, and invoicing, place orders on distributor website
  • Support for project manager.

Owner

Collins Jolly Pup Pet Care
04.2023 - Current
  • Dog training, pet sitting.

Sales/Dog Trainer

Pet Stop of Virginia
08.2021 - 04.2023
  • Sales, customer service, dog training, software - Link & Jobber
  • Responsible for sales, quoting, contracts, inventory, payments, training, coordinating schedule, detailed notes for customer files.

Insurance Representative/Medical Biller

Maine General Medical Center
05.2019 - 08.2020
  • Follow up/denial department & billing, responsible for checking patient insurance eligibility on-line with numerous carriers, gathering medical records & uploading, checking coding/billing errors, calling patients & insurance carriers for verification, processing Medicare appeals.

Financial Services Associate

Manpower
10.2018 - 03.2019
  • Assigned to processing payments/large deposits with Epicor software for the health trust, workers comp, unemployment, memberships, property & casualty, claims, and workshops for the state of Maine.

Administrative Assistant

Maine Staffing
08.2018 - 10.2018
  • Duties include coding and approving purchase orders.

Account Manager

GHM Insurance Agency
01.2018 - 08.2018
  • Duties include processing payments, billing inquiries, applications, processing endorsements, LPR's, ID cards, EPI's, quotes for home and auto, set up EFT payments for customers, answering phones, processing claims.

Office Associate II

Maine Department of Labor Employer Services
03.2017 - 11.2017
  • Duties include court order disclosure research, entering invoices, processing credit card payments, reviewing and addressing received power of attorney documents, answering phones and inquiries, processing employer applications for unemployment insurance.

Administrative Assistant

Maine Staffing
10.2016 - 03.2017
  • Responsible for printing and organizing 30 day material, mail hearing instruction packets to claimants, preparing dockets, scheduling hearings, answering phones, processing appeal request forms, unemployment inquiries, and filing.

Inside Sales

Chalmers & Kubeck North
10.2013 - 06.2016
  • Support for five outside salesmen, customer service, sales for Consolidated parts, process online orders from customers, valve sizing, billing, quoting.

Purchasing Agent

International Valve & Instrument
01.2010 - 01.2013
  • Responsible for purchasing a wide variety of supplies, valves, valve parts, machining materials and services for a 24/7 business which needed to meet critical deadlines with drop shipments.

Payroll / Scheduler

Edaron Inc.
11.1999 - 07.2010
  • Duties include calculating time slips, piece work, time cards, time clock maintenance, building quotes for sales department, building job templates, inventory control, job costing.

Education

Office Technologies Certification -

Massachusetts Career Development Institute

High School Diploma -

Westfield High School

Licensed Producer for Property & Casualty Insurance -

State of Maine
03.2018

Veterinary Tech Assistant -

Stratford Career Institute
01.2010

Medical Billing Certificate -

Professional Career Development Institute
03.2006

Skills

  • Accounting
  • Insurance sales
  • Multiple computer programs & software
  • Utilized numerous insurance carrier websites
  • Processing payments/insurance verification
  • Excel formatting with formulas
  • Microsoft office
  • Word formatting
  • Medical billing
  • Medicare billing on government website FISS
  • Problem solving
  • Payroll & scheduling experience
  • Retail sales

Project Scheduling

Gardening, dog training

I enjoy gardening, learning about plants, trees and propagation. 

I also love animals, training, grooming and nutrition as well as holistic options.

Timeline

Owner

Collins Jolly Pup Pet Care
04.2023 - Current

Sales/Dog Trainer

Pet Stop of Virginia
08.2021 - 04.2023

Insurance Representative/Medical Biller

Maine General Medical Center
05.2019 - 08.2020

Financial Services Associate

Manpower
10.2018 - 03.2019

Administrative Assistant

Maine Staffing
08.2018 - 10.2018

Account Manager

GHM Insurance Agency
01.2018 - 08.2018

Office Associate II

Maine Department of Labor Employer Services
03.2017 - 11.2017

Administrative Assistant

Maine Staffing
10.2016 - 03.2017

Inside Sales

Chalmers & Kubeck North
10.2013 - 06.2016

Purchasing Agent

International Valve & Instrument
01.2010 - 01.2013

Payroll / Scheduler

Edaron Inc.
11.1999 - 07.2010

High School Diploma -

Westfield High School

Licensed Producer for Property & Casualty Insurance -

State of Maine

Veterinary Tech Assistant -

Stratford Career Institute

Medical Billing Certificate -

Professional Career Development Institute

Assistant Project Manager

New Day Office

Office Technologies Certification -

Massachusetts Career Development Institute
Rhonda Collins