Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Connley

Duncanville,TX

Summary

Detail-oriented individual with strong communication skills and a proactive attitude. Adaptable professional with a strong work ethic and the ability to learn quickly. Eager to contribute to a dynamic team and support organizational goals.

Overview

9
9
years of professional experience

Work History

Financial Clerk

DISD
Dallas, TX
08.2022 - Current
  • Manage administrative tasks such as filing, data entry, and financial correspondence.
  • Process financial transactions with precision and compliance, following company policies.
  • Demonstrate commitment to precise record-keeping of financial transactions.
  • Consistently deliver accurate and timely monthly financial reports for management.
  • Maintain adherence to company's financial policies and procedures.
  • Achieve and maintain consistent and efficient processing of deposits.
  • Facilitate seamless flow of information through phone and email channels.
  • Monitor compliance with finance operations policies and procedures.
  • Ensure prompt resolution of vendor inquiries pertaining to unpaid invoices.
  • Maintain accurate inventory records and promptly placed orders for replenishment.
  • Balance daily cash deposits and maintained accurate vault inventory.

Attendance Clerk

DISD
Dallas, TX
12.2021 - 08.2022
  • Engaged with visitors in the main office through questioning to ensure excellent service delivery.
  • Managed daily attendance records for students, while ensuring accuracy and compliance with school policies.
  • Coordinated with teachers and staff to track and manage student attendance, while promptly addressing any discrepancies or issues.
  • Communicated with parents and guardians to address concerns and provide information about attendance policies and procedures.
  • Maintained and updated student records, including attendance files and documentation, ensuring confidentiality and compliance with privacy regulations.
  • Scheduled meetings between administrators, teachers, and parents/guardians to address student attendance issues.
  • Reviewed and authorized excuse notes for early student leave.
  • Issued admit slips for students in case of absence or late arrival.
  • Organized and stored absence excuse paperwork from doctors, parents, and guardians.

Collections Supervisor

CSC Logic
Plano, TX
05.2015 - 01.2022
  • Handled a large number of incoming calls related to customers inquiring about their overdue payments.
  • Utilized negotiation skills to effectively resolve customer matters, resulting in improved payment arrangements and enhanced relationships with customers.
  • Reviewed customer payment arrangements for appropriateness based on account history.
  • Implemented effective skip tracing methods to maximize the recovery of outstanding payments from customers.
  • Compliant with laws, regulations, policies and procedures for collections activities.
  • Led team of collections agents, increasing debt recovery and ensuring compliance with company policies.

Education

Associate of Applied Science - Criminal Justice

DCCCD
Dallas, TX
05-2005

Skills

  • Customer Service
  • Clear oral and written communication
  • Multitasking and organization
  • MS Office
  • Data Entry
  • Call center experience
  • Credit and collections
  • Payment processing
  • One call resolution
  • Skip tracing
  • WFH Expertise
  • Asset Management
  • Critical thinking abilities
  • Tax Preparation
  • Accounts Receivable
  • Credit management
  • Invoice Processing
  • Record maintenance
  • Bookkeeping

Timeline

Financial Clerk

DISD
08.2022 - Current

Attendance Clerk

DISD
12.2021 - 08.2022

Collections Supervisor

CSC Logic
05.2015 - 01.2022

Associate of Applied Science - Criminal Justice

DCCCD

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Rhonda Connley