Detail-oriented individual with strong communication skills and a proactive attitude. Adaptable professional with a strong work ethic and the ability to learn quickly. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Financial Clerk
DISD
Dallas, TX
08.2022 - Current
Manage administrative tasks such as filing, data entry, and financial correspondence.
Process financial transactions with precision and compliance, following company policies.
Demonstrate commitment to precise record-keeping of financial transactions.
Consistently deliver accurate and timely monthly financial reports for management.
Maintain adherence to company's financial policies and procedures.
Achieve and maintain consistent and efficient processing of deposits.
Facilitate seamless flow of information through phone and email channels.
Monitor compliance with finance operations policies and procedures.
Ensure prompt resolution of vendor inquiries pertaining to unpaid invoices.
Maintain accurate inventory records and promptly placed orders for replenishment.
Balance daily cash deposits and maintained accurate vault inventory.
Attendance Clerk
DISD
Dallas, TX
12.2021 - 08.2022
Engaged with visitors in the main office through questioning to ensure excellent service delivery.
Managed daily attendance records for students, while ensuring accuracy and compliance with school policies.
Coordinated with teachers and staff to track and manage student attendance, while promptly addressing any discrepancies or issues.
Communicated with parents and guardians to address concerns and provide information about attendance policies and procedures.
Maintained and updated student records, including attendance files and documentation, ensuring confidentiality and compliance with privacy regulations.
Scheduled meetings between administrators, teachers, and parents/guardians to address student attendance issues.
Reviewed and authorized excuse notes for early student leave.
Issued admit slips for students in case of absence or late arrival.
Organized and stored absence excuse paperwork from doctors, parents, and guardians.
Collections Supervisor
CSC Logic
Plano, TX
05.2015 - 01.2022
Handled a large number of incoming calls related to customers inquiring about their overdue payments.
Utilized negotiation skills to effectively resolve customer matters, resulting in improved payment arrangements and enhanced relationships with customers.
Reviewed customer payment arrangements for appropriateness based on account history.
Implemented effective skip tracing methods to maximize the recovery of outstanding payments from customers.
Compliant with laws, regulations, policies and procedures for collections activities.
Led team of collections agents, increasing debt recovery and ensuring compliance with company policies.