Rhonda Cook
Registered Nurse
Yakima,WA
Summary
Dynamic RN bringing 17 years of treating patients and coordinating care with other healthcare staff. Proven history of leveraging critical thinking, analysis and medical knowledge to deliver superior care in high-pressure environments. Prioritizes clinical and operational tasks in fast-paced emergency medicine settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
ED RN Travel
Favorites Staffing
02.2015 - 11.2023
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
ER Manager
Klickitat Valley Health
03.2021 - 12.2021
- Developed strong relationships with community partners such as first responders, local health organizations, and law enforcement.
- Promoted a culture of excellence within the ER by consistently modeling best practices, encouraging innovation, and recognizing successes among staff members.
- Managed budgets and resources for the ER department, ensuring optimal allocation of funds for staffing, equipment, and supplies.
- Monitored and inspected staff processes to ensure continuous compliance with regulations.
Case Manager-Triage
Virginia Mason Memorial
06.2019 - 03.2021
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Propose alternative treatments to ensure a cost-effective and efficient plan of care while remaining regulation compliant.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Director Of Nursing
Crescent Health Care
11.2018 - 06.2019
- Responsible for executive oversight of daily clinical operations of an 85-bed facility averaging 12 admissions per month and a Medicare census of 30
- Provided oversight of weekly Medicare Utilization meeting while increasing utilization LOS to an average of 45 days
- Supervisory training and staff instruction for over 60 healthcare professionals on cultural diversity, conflict resolution, creating a positive work environment, utilizing policies and procedures as guidelines, and coaching
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Regional Director of Clinical Operations
Professional Case Management
02.2017 - 10.2018
- Increased clients by 44% within 10 months and sustained growth over 18 months to total a 68% growth rate overall
- Solved our 18% missed shift metric by using our nurses as travelers resulting in a decrease of 11% with no additional overtime
- Solved the CNA shortage by implementing the use of PCA's resulting in a 19% increase in staffed shifts for that level of care.
- Assessments of new clients as needed for start of care of critical clients going on hospice services.
- Oversaw regulatory compliance efforts, maintaining a high level of preparedness for inspections and audits.
Clinical Supervisor Home Health
Yakima Regional Home Health and Hospice
03.2016 - 02.2017
- Supervision of over 40 healthcare professionals including PT's, OT's, RN's, PTA's, COTA's, CNA's, and bath aids
- Oversight of home visits for nursing staff, staff development, and staff training
- Medicare OASIS review of charts for reporting compliance, CHAP certification
- Collaborated with all members of interdisciplinary team, physicians, therapists, social workers, and pharmacists to ensure 60-day recertification's were timely.
Emergency Department RN and Charge nurse
Kittitas Valley Community Hospital
12.2011 - 03.2016
- Strong analytical and physical assessment skills utilized to assess patient status and create care recommendations for providers
- Preceptor to new staff, nursing students, graduate students, paramedic, and EMT students
- Worked with a high degree of flexibility and critical thinking skills while using diverse clinical abilities.
- Regularly attended continuing education classes and workshops, staying up-to-date with the latest advancements in emergency nursing practices and patient care techniques.
- Served as a liaison between physicians, patients, and families, fostering open communication channels during challenging medical situations.
Emergency Department RN and Charge nurse
Swedish Medical Center
02.2010 - 06.2012
- On the design team for a state-of-the-art eighteen-bed ED with two mental health rooms.
- Code STEMI and Code STROKE team - assisting with RSI, ventilator management, and initiation of critical drips per protocols.
- Applied expertise in data analysis by monitoring and interpreting laboratory results
- Leveraged compassion in facilitating pain management and completing prescribed treatments and reassessing effectiveness of therapy.
- Conducted thorough physical assessments on each patient upon arrival, identifying urgent needs or potential complications requiring immediate attention.
Emergency Department RN and Charge nurse
Toppenish Community Hospital
06.2007 - 02.2010
- Provided culturally competent care in carrying out care for a medically underserved population with appropriate use of interpreter services to communicate all aspects of care
- Interaction with patients and family members often dealing with pain, stress, shock, and grief
- Provided care across the lifespan with different conditions from infants, children, pregnant women, and the elderly
- Administered critical and high-risk IV medications such as Blood products, TPN, Cardizem, Dopamine, Insulin, Nitroglycerin, Adenosine, and Levophed.
Education
Associate of Science -
Yakima Valley Community College
Yakima, WAAssociate of Arts -
Yakima Valley Community College
Yakima, WABachelor of Arts - Family And Consumer Sciences
Central Washington University
Ellensburg, WAAssociate Degree in Nursing -
Yakima Valley Community College
Yakima, WA06.2007
Skills
- Leadership and Management experience
- EPIC, PROMED and Cerner EMR and G Suite
- FEMA Emergency Management Institute ICS-100, ICS-100 HC, NIMS
- ACLS Instructor
- BLS, ACLS, PALS, TNCC, NIH, SANE
- Triage Assessment
- IV Therapy, Blood Administration
- Strong Clinical Judgment
- Trauma Program Manager
Certification
- 07/2007, RN00174263, Registered Nurse
- 12/2006, LP00058412, Licensed Practical Nurse
- 01/2005, NC10084205, Nursing Assistant Certified
Veteran
U.S. Army
Personal Information
Date of Birth: 12/31/72
Timeline
ER Manager
Klickitat Valley Health
03.2021 - 12.2021
Case Manager-Triage
Virginia Mason Memorial
06.2019 - 03.2021
Director Of Nursing
Crescent Health Care
11.2018 - 06.2019
Regional Director of Clinical Operations
Professional Case Management
02.2017 - 10.2018
Clinical Supervisor Home Health
Yakima Regional Home Health and Hospice
03.2016 - 02.2017
ED RN Travel
Favorites Staffing
02.2015 - 11.2023
Emergency Department RN and Charge nurse
Kittitas Valley Community Hospital
12.2011 - 03.2016
Emergency Department RN and Charge nurse
Swedish Medical Center
02.2010 - 06.2012
Emergency Department RN and Charge nurse
Toppenish Community Hospital
06.2007 - 02.2010
Associate of Science -
Yakima Valley Community College
Associate of Arts -
Yakima Valley Community College
Bachelor of Arts - Family And Consumer Sciences
Central Washington University
Associate Degree in Nursing -
Yakima Valley Community College
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