Rhonda Costello
Noblesville,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
36
36
years of professional experience
Work History
Food Service Manager
Hamilton Southeastern Schools
02.2005 - 10.2023
- Maintained records of food inventory, supplies, and equipment.
- Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
- Assigned tasks and monitored progress of all kitchen personnel.
- Ensured proper portioning and serving of meals according to established standards.
- Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
- Tracked costs associated with food production to maintain profit margins.
- Resolved customer complaints promptly in a professional manner.
- Provided ongoing training for new employees on safe food handling practices.
- Trained, motivated and evaluated employees.
- Adhered to company food, safety, quality and sanitation policies.
- Reviewed timesheets for accuracy prior to submitting them for processing.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
Phone Order Supervisor
HQ Office Supplies
09.1989 - 10.1992
- Responded to customer product orders via phone, or fax.
- Provided excellent customer service throughout each call.
- Assisted with placing orders, refunds, exchanges or cancellations.
- Kept track of customer interactions and transactions.
- Processed orders received from customers via telephone or fax accurately.
Supervisor
Target
10.1987 - 07.1989
- Assisted customers with locating items in the store.
- Received shipments of merchandise and stocked shelves accordingly.
- Performed regular cycle counts to ensure accuracy of inventory levels.
- Organized backroom stock, ensuring product is properly stored and labeled.
- Ensured that all products were priced correctly and displayed according to company standards.
- Replenished merchandise on sales floor as needed throughout the day.
- Checked for expired or damaged products and removed them from shelves promptly.
- Reconciled discrepancies between physical count and computer generated reports.
- Trained new employees on proper stocking procedures and safety protocols.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Updated products with new pricing or temporary promotion signs to increase sales.
- Compared merchandise invoices to items actually received.
Education
High School Diploma -
Eldorado High School
Las Vegas, NV05.1981
Skills
- Staff Supervision
- Customer Service
- Cost Controls
- Staff Leadership
- Reliable and Responsible
- Coaching and Mentoring
- Scheduling Staff
- Equipment Maintenance and Repairs
- Supply Ordering and Management
- Calm and Pleasant Demeanor
- Investigating Complaints
- Collaboration and Teamwork
- Problem-Solving
- Conflict Resolution
- Delegating Assignments and Tasks
- Critical Thinking
- Work Planning and Prioritization
- Anticipating Problems
- Budget Administration
Accomplishments
- Rave Award: An employee who goes above and beyond their job responsibilities to make a difference.
- Honor and Excellence Award: Nominated
- Parent Letter Accommodations
Timeline
Food Service Manager
Hamilton Southeastern Schools
02.2005 - 10.2023
Phone Order Supervisor
HQ Office Supplies
09.1989 - 10.1992
Supervisor
Target
10.1987 - 07.1989
High School Diploma -
Eldorado High School
Similar Profiles
Abigail CampbellAbigail Campbell
Exceptional Learners Teacher at Hamilton Southeastern SchoolsExceptional Learners Teacher at Hamilton Southeastern Schools
Stephanie CallahanStephanie Callahan
Instructional Assistant at Hamilton Southeastern SchoolsInstructional Assistant at Hamilton Southeastern Schools
Toni Van HornToni Van Horn
Speech Language Pathologist at Hamilton Southeastern SchoolsSpeech Language Pathologist at Hamilton Southeastern Schools
Darla NolanDarla Nolan
Second Grade Teacher at Hamilton Southeastern SchoolsSecond Grade Teacher at Hamilton Southeastern Schools
Angela HobsonAngela Hobson
Home Infusion Pharmacist at IU Health Home Care PharmacyHome Infusion Pharmacist at IU Health Home Care Pharmacy