Rhonda Curcione
Shickshinny,PA
Summary
Accomplished pharmacy manager with expertise in inventory management and patient education, honed at Giant Food Stores. Proven track record in optimizing workflow processes, enhancing team performance, and reducing waste by 20%. Adept at conflict resolution and fostering a positive work environment, ensuring exceptional customer service and compliance with professional ethics.
Overview
39
39
years of professional experience
Work History
Retail Pharmacy Manager
Giant Food Stores
08.1990 - Current
- Led daily pharmacy operations ensuring compliance with regulations and best practices.
- Implemented inventory management systems optimizing stock levels and reducing waste.
- Trained and mentored pharmacy staff enhancing team performance and customer service.
- Improved workflow processes increasing efficiency in prescription fulfillment and patient care.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Managed pharmacy inventory for optimal product availability and reduced waste.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Educated patients about proper medication storage, disposal, and safety practices to minimize potential risks or adverse effects.
- Initiated community outreach efforts such as health fairs or educational seminars to promote awareness of pharmacy services available at the retail location.
- Fostered a positive work environment by addressing staff concerns promptly and fairly.
Pharmacy Manager
Foodtown
08.1988 - 08.1990
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
- Maintained safe work environment by adhering to safety protocols and guidelines.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Trained pharmacy interns and newly hired pharmacy technicians.
Pharmacy Manager
Rite Aid
08.1986 - 08.1988
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Optimized prescription processing times, ensuring fast and accurate service for all customers.
- Reduced medication waste and disposal costs by implementing effective stock rotation system.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
Education
Bachelor of Pharmacy - Pharmacy
Creighton University
Omaha, NE12-1983
Bachelor of Science - Biology & Math
Missouri Valley College
Marshall, MO09-1980
High School Diploma -
Memorial High School
Cedar Grove, NJ05-1976
Skills
- Prescription verification
- Professional ethics
- Medication dispensing
- Employee scheduling
- Training and mentoring
- Patient education and counseling
- Inventory control
- Immunizations
- Medication ordering
- Customer service
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Decision-making
- Employee supervision
- Conflict resolution
- Employee work scheduling
- Inventory management
Timeline
Retail Pharmacy Manager
Giant Food Stores
08.1990 - Current
Pharmacy Manager
Foodtown
08.1988 - 08.1990
Pharmacy Manager
Rite Aid
08.1986 - 08.1988
Bachelor of Pharmacy - Pharmacy
Creighton University
Bachelor of Science - Biology & Math
Missouri Valley College
High School Diploma -
Memorial High School