Hi, I’m
Rhonda Davis
Peppermint,MO
Summary
Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success.
Overview
15
years of professional experience
Work History
Orthopedic Physicians AlaskaAnchorage, NE
Office Manger
01.2010 - 01.2012
Job overview
- Entered financial data into the company accounting database to be verified and reconciled.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Reconciled company bank, credit card and line of credit accounts.
- Communicated with customers to identify and resolve outstanding payments.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Cafe Haven and Tea shopAtlanta, Georgia
Business Owner/Manager
01.2012 - Current
Job overview
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff of 10 sales associates, 4 team leaders and 2 assistant managers.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Examined merchandise to verify that it was correctly priced and displayed.
- Planned budgets and authorized payments and merchandise returns.
- Scheduled and led weekly store meetings for all employees.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Trained and developed new associates on POS system and key sales tactics.
- Conducted store inventories once per quarter.
Education
Webster UniversityFort Leonard Wood, MO
Ph.D. from Business
2005
University Overview
Skills
- Excellent customer service skills
- Hourly shift management
- POS systems
- Personnel development
- Customer relations
- Bank deposit procedures
- Goal-oriented
- Detail-oriented
- Staff training and development
- Opening and closing procedures
- Customer-oriented
Timeline
Business Owner/Manager
Cafe Haven and Tea shop
01.2012 - Current
Office Manger
Orthopedic Physicians Alaska
01.2010 - 01.2012
Webster University
Ph.D. from Business