Rhonda Dawson
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great networking skills. Meticulous and resourceful director with proven success in creating and maintaining strong relationships with staff, stakeholders, and donors. Other skills include controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
19
19
years of professional experience
Work History
Director of Operations / Human Resources / Development
Ventura Properties
01.2015 - 09.2023
- Developed successful social media campaigns to increase customer base
- Maintained multiple databases ensuring that customer records were accurate with contact attempts, payments, and schedules for opening and closing customers
- Facilitated meetings with key stakeholders to discuss progress towards objectives
- Analyzed data trends and identified potentials risks or opportunities for company growth.
- Managed day-to-day operations of a large staff in multiple departments.
- Created policies and procedures for improved workflow processes.
- Provided leadership and guidance to subordinate managers and supervisors.
Human Resources Executive Team Leader
Target
01.2005 - 01.2015
- Created and maintained strong relationships with executive team members, key stakeholders, and external partners
- Facilitated meetings with executive teams to discuss recruitment needs and strategies.
- Coached team members on performance issues, disciplinary actions, and conflict resolution techniques.
- Conducted interviews for senior level positions and provided feedback to hiring managers.
- Managed payroll processing activities for all staff members including salary calculations, bonuses, overtime payouts.
- Collaborated with other departments to ensure accurate onboarding of new hires.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Developed and implemented HR policies, procedures, and programs to ensure compliance with company goals and objectives.
Education
MBA in Business -
University of Phoenix
01.2008
BS in Human Services -
University of Phoenix
01.2005
Skills
- Data Analysis
- Employee Development
- Strategic Planning
- Communication
- Creativity
- Relationship Building
Personal Information
Title: Director of Operations, Human Resources, and Development
Timeline
Director of Operations / Human Resources / Development
Ventura Properties
01.2015 - 09.2023
Human Resources Executive Team Leader
Target
01.2005 - 01.2015
MBA in Business -
University of Phoenix
BS in Human Services -
University of Phoenix
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