RHONDA C. DRAKE
O'Fallon,MO
Summary
Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
Overview
10
10
years of professional experience
Work History
Human Resources Generalist
Metropolitan Sewer District
04.2022 - Current
- Directed and coordinated all human resources functions to include talent acquisition, compensation, benefits, training and development, safety, and employee relations
- Regulations and reporting key leader in the organization keeping up to date with changing federal, state and local regulations
- Set the tone for the Company by promoting a positive, team oriented and safety-minded work culture
- Led affirmative action initiatives to ensure a qualified workforce
- Streamlined recruitment processes for increased efficiency and reduced time to hire.
- Led the successful implementation of a new HR management system, enhancing data accuracy and accessibility.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Facilitated criminal background check process for new hires.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Human Resources Benefits Specialist
Heritage Care Center
02.2018 - 04.2022
- Streamlined benefits administration processes for increased efficiency and reduced errors.
- Educated employees on available benefits options through informative presentations, one-on-one consultations, and written communications.
- Collaborated with vendors to negotiate favorable contracts for group insurance plans, retirement plans, and other voluntary benefit offerings.
- Improved staff morale by implementing grade, salary and benefit programs in accordance with established standards.
- Ensured compliance with federal, state, and local regulations by maintaining accurate records of employee benefits plans.
- Prepared detailed reports on benefits usage trends for management review and decision-making purposes.
- Coordinated leaves of absence requests according to FMLA guidelines while maintaining strict confidentiality of sensitive information.
Human Resources Director
Family Care Home Health Agency
07.2014 - 02.2018
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Implemented and supervised orientation procedures for new hires.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Processed unemployment claims and acted as company representative at unemployment hearings.
Education
Bachelor of Science - Human Resource Management
MISSOURI COLLEGE
ST. LOUIS, MOMaster of Science - Healthcare Administration
Lindenwood University
St Charles, MoSkills
Employee Onboarding
Benefits Administration
HR Policies Implementation
HRIS Systems
Exit Interviews
Compensation and benefits
Knowledgeable in all HR Systems
Workers Compensation
Recruitment
New employee orientations
Healthcare Benefits
Retirement planning
Educationandlicenses
- Bachelor of Science Human Resource Management, MISSOURI COLLEGE, ST. LOUIS, MO, MM/DD/YY
- Master of Science Healthcare Administration, Lindenwood University, St Charles, MO, MM/DD/YY
- Train the Trainer Certification, MM/DD/YY
- CPR Certified, MM/DD/YY
- OSHA 300 Certification, MM/DD/YY
Professionalcertificationstrainingandaffiliations
- Society of Human Resource Management Certified Professional
- Member Society Human Resource Management (SHRM)
- OSHA 30 Certification
- CPR Certified
- Train the Trainer Certified
Degree
BS-HRM
Professional Highlights
- Reduced new hire costs by over $275K in one year by developing and initiating new recruitment strategies.
- Created and implemented employee policies and an employee handbook with legal requirements and labor laws.
- Over a two-and-a-half-year period, single handedly directed the Human Resources duties for 285 fulltime employees, working in multi-site locations.
- Reduced employee turnover by 46% and increased retention by 35% in one year (Heritage Care Center LLC).
- Reduced employee turnover by 55% and increased retention by 60% in one year (Family Care Healthcare LLC).
- Introduced employee engagement and team building activities for exempt and non-exempt employees.
- Established employee relations programs that increased retention and employee morale.
- Developed targeted new hire and retention mechanisms for new clients.
- Established and implemented a succession strategy for all current employees.
Timeline
Human Resources Generalist
Metropolitan Sewer District
04.2022 - Current
Human Resources Benefits Specialist
Heritage Care Center
02.2018 - 04.2022
Human Resources Director
Family Care Home Health Agency
07.2014 - 02.2018
Master of Science - Healthcare Administration
Lindenwood University
Bachelor of Science - Human Resource Management
MISSOURI COLLEGE
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