Rhonda E. Black
Wilbraham
Summary
Dynamic Practice Manager and Aesthetician with a proven track record at Ascent Laser Aesthetics, excelling in client retention and sales strategies. Skilled in protocol development and team leadership, I consistently exceed goals while delivering exceptional skincare services. Passionate about education and consultation, I thrive in fast-paced environments, ensuring client satisfaction and operational excellence.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Practice Manager/Aesthetician/Laser Technician
ASCENT LASER AESTHETICS
East Longmeadow
01.2021 - Current
- Inventory Control, Compliance Management, Consultations
- Complete skin care, facials, chemical peels, Hydrafacial, Microdermabrasion and dermaplaning
- RF Microneedling, Laser Tattoo removal, IPL, Laser Hair Removal
- Paramedical Tattooing
- Meet and exceed sales goals, client retention and client satisfaction
Aesthetician/Permanent Makeup Artist
MEDSPA 1064
Glastonbury
01.2015 - 01.2021
- Complete skin care, facials, chemical peels, Hydrafacial, Microdermabrasion and dermaplaning
- Permanent Cosmetics
- Inventory Control
- Meet and exceeded sales goals, client retention and client satisfaction
Owner/Aesthetician
THE SPA AT GASOLINE ALLEY
Springfield
01.2012 - 06.2015
- Single handedly began business through start-up phase to level of success to sell business; a stable operation employing a staff of 5 with a loyal developed client base in Western Massachusetts.
- Manage all levels of business operations, sales, marketing, financing, employee training, budgeting, accounting, purchasing and client service.
- Complete skin care, facials, chemical peels, dermabrasion, microdermabrasion, dermaplanning, microneedling, LED Light therapy; Complete body waxing, Makeup Artist
- Founded an organization specializing in Skin Care, Nail Care and Massage Treatments.
Aesthetics Instructor (Part-Time)
BRIO/MARINELLO ACADEMY
01.2011 - 01.2013
- Administer lessons and tests and keep appropriate records
- Educate and instruct on a Module System for learning
- Educational Instructor for a 600 hour Aesthetics Curriculum following State of Connecticut and Commonwealth of Massachusetts guidelines.
Aesthetician/Make-Up Artist (Part-Time)
GRETTA COLE
Boston
01.2010 - 01.2012
- Complete skin care, facials, chemical peels, body treatments, full body waxing and eyelash extensions
- Complete body waxing, eyebrows, lips, underarms bikini, legs, brazilian, backs, nose hair removal
- Meet and exceeded sales goals, client retention and client satisfaction
Trainer, Project Manager, Recruiter
BAUMAN GROUP, INC.
Ashland
01.2008 - 01.2010
- Contract position directly responsible for training up to 500 people in new Supermarket Technology, Recruit, hire, train and manage up to 50 individuals for up to eight (8) stores in Massachusetts and Connecticut
- Responsible for scheduling for up to eight 8 stores in Massachusetts and Connecticut, three shifts for up to 40 people per week
Owner
LAVADA HANDCRAFTED TOILETRIES
Holyoke
01.2006 - 01.2009
- Directly responsible for all outside sales, wholesale sales and marketing aspects of a small retail cosmetic, toiletry, perfume business
- Research and develop product ingredients, aromatherapy, natural pigments and custom formulas
- Market, Coordinate, prepare for and teach various classes
Senior Legal Municipal Finance Specialist
DAY, BERRY & HOWARD, LLP
Hartford
01.1999 - 01.2006
- Compile all financial information, prepare documentation, prepare tax analysis, and file appropriate forms with Internal Revenue Service and State Tax Departments
- Directly responsible for department workflow, training staff, assigning municipal issues, support staff supervision.
- Municipal Finance Secretary 09/1999 – 07/03, Promoted to Municipal Finance Specialist 07/03 – 07/04, Promoted to Senior Municipal Finance Specialist 07/04 – 03/06
Assistant Executive Director Of Housekeeping
FOUR SEASONS HOTEL
Newport Beach
01.1998 - 08.1999
- Compiled daily payroll and weekly payroll reports, including yearly capital and operational budgets, scheduling for up to 83 people for three shifts.
- Supervision of and training of housekeeping staff, performance reviews, disciplinary actions and training in a different language.
- Established and maintained quality control standard along with compliance’s with OSHA.
Education
Jolie Beauty And Aesthetics Academy
Ludlow, MassachusettsCatherine Hinds Institute
Boston, MassachusettsBusiness Management -
STCC
Springfield, MassachusettsHigh School Diploma -
Minnechaug Regional High School
Wilbraham, MassachusettsSkills
- Protocol and procedure development
- Sales and client management
- Training and education
- Consultation and communication
- Leadership and team management
- Bottom-line orientation
- Sales strategies and problem solving
- Time management and inventory oversight
Certification
• Certified in Cynosure
• Certified in Cartessa Devices
• Certified Laser Tech
• Certified Compounding Products
• Certified Trainer
• Professional Management
• Class 6 Licensed Aesthetician, Massachusetts
• State of Connecticut Aesthetics License
• Certified in Cartessa Devices
• Certified Laser Tech
• Certified Compounding Products
• Certified Trainer
• Professional Management
• Class 6 Licensed Aesthetician, Massachusetts
• State of Connecticut Aesthetics License
Timeline
Practice Manager/Aesthetician/Laser Technician
ASCENT LASER AESTHETICS
01.2021 - Current
Aesthetician/Permanent Makeup Artist
MEDSPA 1064
01.2015 - 01.2021
Owner/Aesthetician
THE SPA AT GASOLINE ALLEY
01.2012 - 06.2015
Aesthetics Instructor (Part-Time)
BRIO/MARINELLO ACADEMY
01.2011 - 01.2013
Aesthetician/Make-Up Artist (Part-Time)
GRETTA COLE
01.2010 - 01.2012
Trainer, Project Manager, Recruiter
BAUMAN GROUP, INC.
01.2008 - 01.2010
Owner
LAVADA HANDCRAFTED TOILETRIES
01.2006 - 01.2009
Senior Legal Municipal Finance Specialist
DAY, BERRY & HOWARD, LLP
01.1999 - 01.2006
Assistant Executive Director Of Housekeeping
FOUR SEASONS HOTEL
01.1998 - 08.1999
Jolie Beauty And Aesthetics Academy
Catherine Hinds Institute
Business Management -
STCC
High School Diploma -
Minnechaug Regional High School