Rhonda Edwards

• Process request for special payments from the employee management team to ensure timely and accurate pay.
• Void and replace checks to ensure employees are not overpaid.
• Process settlements from HR and Legal.
• Review lock list for employees on a leave of absence, withdrawn, and employees that have returned to work from a leave. (lock list stops the pay until errors can be fixed)
• Calculate and process all military payments for active military employees.
• Enter FMLA dates to ensure accurate and timely pay.
• Issue checks for employees on disability and recover any monies that owed to AT&T before the check is processed (I have issued checks for over 400,000 employees.)
• Resolve all disability errors in a timely and accurate manner.
• Coordinate with Human Resources and IDSC (Integrated Disability Services Company) to

Verify disability approval certification and offsets (SDI, Workers' Comp, SSDI, etc.).

• Assist agents in the filed with on demand disability issue (checks that need to be issued with next business day date.
• Ensure W-2c's are processed accurately and in a timely manner
• Entered codes to stop pay to prevent the employee from having an overpayment or underpayment.
• Recovery any money that is due to the company before employee check is issued( i have recovered over 500.000 thousand dollars for AT&T.
• Work escalated tickets sent in by employee supervisors to ensure employee check is correct. (employee may be missing time or any issues holding up the paycheck.)
• Worked on projects, for example CILPA Project to recover money from employee that were Paid vacation that they were not entitled to have, The severance package project. (employees were paid double of the Severance pay.
• Net pays (adjusting the employees' taxes when they are overpaid by the company). The taxes are adjusted because the employee should not be penalized for paying the taxes on money that was added to their check in error.