Rhonda Eppenger
Coolidge,AZ
Summary
Seasoned pharmacy technician with several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
Walmart
Mesa, AZ
03.2025 - Current
- Managed inventory levels to ensure optimal stock availability and minimize product shortages.
- Processed prescription medications accurately, adhering to safety protocols and legal regulations.
- Assisted pharmacists in preparing medications, enhancing workflow efficiency and accuracy.
- Educated patients on medication usage, promoting adherence and understanding of treatment plans.
- Trained new pharmacy staff on operational procedures, fostering a collaborative work environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Certified Pharmacy Technician
Stoneview pharmacy
Gilbert, Arizona
08.2024 - 03.2025
- Stored hazardous chemicals safely in compliance with safety regulations.
- Mixed pharmaceutical preparations according to written prescriptions.
- Adhered strictly to all state and federal laws governing the practice of pharmacy compounding.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Prepared and processed medical insurance claim forms and records.
- Educated patients on medication usage, potential side effects, and storage requirements.
Certified Pharmacy Technician
Walmart
Mesa, Arizona
03.2009 - 08.2024
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Maintained proper storage and security conditions for drugs.
- Entered prescription information into computer databases.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Maintained clean and organized pharmacy shelving and work areas.
Education
High School Diploma -
Blackhawk Technical College
Janesville, WI11.2017
Skills
Compounding support
Compounding and dispensing
Patient records
Pharmacy systems
Medication dispensing
Prescription delivery
Insurance communication
Pharmacy law
HIPAA compliance
Timeline
Pharmacy Technician
Walmart
03.2025 - Current
Certified Pharmacy Technician
Stoneview pharmacy
08.2024 - 03.2025
Certified Pharmacy Technician
Walmart
03.2009 - 08.2024
High School Diploma -
Blackhawk Technical College