Rhonda Epps
San Diego,CA
Summary
Dynamic professional with extensive experience as an Administrator at R.E. Care Homes LLC, excelling in client advocacy and compliance especially with children and adults who have intellectual delay. Proven track record in improving patient outcomes through compassionate care and effective team building. Skilled in report writing and decision making, ensuring high-quality service delivery and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrator
R.E. Care Homes LLC.
San Diego, CA
04.2022 - Current
- Completed Title 17 and Title 22 with efficiency and accuracy, resulting in compliance with state and local laws.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Recorded client status progress and challenges in logbooks and reports.
- Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
Licensed Marriage and Family Therapist
Olive Branch Counseling Center
Rancho Cucamonga, CA
03.2025 - 09.2025
- Enhanced abilities of children with disabilities.
- Assessed and interpreted non-verbal client cues, equipped families to understand behavior and reestablish lives, taught coping mechanisms and set up aftercare plans.
- Developed treatment plans for each client based on their needs and goals.
- Facilitated group counseling sessions to address specific topics such as anger management or relationship issues.
- Observed clients' interactions and took notes.
- Referred clients to other specialists to continue with therapy.
- Collaborated with social workers to support patients.
- Delivered outpatient services to clients requesting family therapy and covered mental health and substance disorders presenting dysfunctional syndromes.
- Collaborated with psychiatrists, physicians, social workers, and other healthcare providers in order to provide comprehensive care for clients.
Administrator
Paradise Care Homes 1 and 2
San Diego, CA
02.2017 - 04.2022
- Identified and hired talented individuals bringing valuable skills and great experience to team.
- Assessed each resident's psychosocial needs.
- Built strong and trusting rapport with clients and loved ones.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Maintained clean and well-organized environment for client happiness and safety.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
Education
Master of Arts - Counseling Psychology
National University
San Diego, CA06.2002
Bachelor of Arts - Social Work
University of California San Diego
San Diego06.1998
Skills
- Child/Adult Advocacy
- Conflict resolution
- Medication Distribution
- Report writing
- Case management
- Codes Compliance
- Administrative Leadership
- Child Advocacy
- Anger Management Specialist
- Certified Children Visitation Monitor
- Experienced Child Development Clinician
Accomplishments
- DSP Trained 1 and 2, Completed courses RSS1, 2, 3, with the emphasis of the HCBS rule. First Aid, AED Certified, Crisis Prevention Trained, and completed online orientation.
Certification
- Licensed Marriage Family Therapist -
- Certified Behavioral Specialist
- First Aid, CPR Training -2022
Education and Training
other,other
DSP Trained 1 and 2
- Medication management, client safety, first aid and HCBS.
Timeline
Licensed Marriage and Family Therapist
Olive Branch Counseling Center
03.2025 - 09.2025
Administrator
R.E. Care Homes LLC.
04.2022 - Current
Administrator
Paradise Care Homes 1 and 2
02.2017 - 04.2022
Master of Arts - Counseling Psychology
National University
Bachelor of Arts - Social Work
University of California San Diego
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