Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rhonda Fox

Dewey-Humboldt,AZ

Summary

Clinical Manager with expertise in data-driven decision-making and regulatory compliance, achieving notable reductions in Key Performance Indicators. Dedicated to enhancing clinical standards and promoting patient-centric care.

Overview

14
14
years of professional experience

Work History

Clinical Manager

Fresenius Medical Care NA
Prescott Valley, Arizona
07.2024 - Current
  • Monitored and improved key clinical quality indicators, including bloodstream infection rates, missed treatments, and reduced dialysis-related hospitalizations.
  • Reduced CVC rate from 34.8% to 25% from February to June.
  • Reduced missed treatments from 43.6% in December to 17% in June.
  • Reduced fluid from 41% in December to 14% in June.
  • Successfully merged operations from a closed clinic into existing facilities, ensuring continuity of care, smooth staff integration, and minimal disruption for patients.
  • Developed and mentored a new team of Registered Nurses and Patient Care Technicians, fostering collaboration, accountability, and continuous improvement.

Clinical Manager

Fresenius Medical Care NA
Honolulu , Hi
01.2020 - 07.2024
  • Ranked #1 in quality measures in the Hawaii region for three consecutive years, demonstrating sustained excellence in patient outcomes and regulatory compliance.
  • Developed a growing expertise in quality metrics, using data to identify trends, mitigate risks and sustain compliance with CMS and state standards.
  • Led a high-performing team in the delivery of safe, effective, and patient-centric dialysis.

Clinical Manager

Fresenius Medical Care NA
Honolulu, Hawaii
07.2011 - 01.2020
  • Transformed 48 +21+ HT clinic culture to a patient-centered model, increasing engagement, satisfaction, and trust while aligning operations with best practices and regulatory standards.
  • Successfully completed three CMS surveys in the Siemsen Dialysis Unit (2 dialysis units, 48 stations, and 21 stations, and a large HT program) with only minor deficiencies, showcasing rigorous adherence to standards and exceptional survey preparedness.
  • Transitioned Siemsen from Liberty Dialysis to Fresenius Medical Care, including the integration of the electronic medical record system from MIQS to eCC, with no disruption to patient care.
  • Successfully transitioned clinic operations to the new ICD-10 coding system, ensuring staff competency, accurate documentation, and uninterrupted billing processes.

Education

Bachelor of Science - Nursing

University of Hawaii At Hilo
Hilo, Hawaii
05-1996

Skills

  • Clinical Quality Improvement and Quality Metrics Analysis
  • CMS Survey Preparedness and Regulatory Compliance
  • Dialysis Operations Management and Patient Safety
  • Team Leadership, Development and Mentoring
  • Patient-Centered Care
  • Data-Driven Decision-Making and performance tracking
  • Staff Education, Engagement and Retention

Timeline

Clinical Manager

Fresenius Medical Care NA
07.2024 - Current

Clinical Manager

Fresenius Medical Care NA
01.2020 - 07.2024

Clinical Manager

Fresenius Medical Care NA
07.2011 - 01.2020

Bachelor of Science - Nursing

University of Hawaii At Hilo

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